09-30-2013, 09:17 AM
#1
  • Johnny
  • Emeritus
  • Wausau, Wisconsin, USA
User Info
How many of you order products from Germany to the USA? How long does it usually take.

The reason I ask is, I ordered a razor on September 18th and it has been almost two weeks. My problem is it was shipped via DHL Paket/via German Postal Service and the tracking goes dead where DHL hands the package over to the German Postal Service. So I have no idea where my razor is or how long it might take.

I know if I order from France it takes 7-days. I can generally have something within 5-day from Connaught in the UK. And both France and the UK issue tracking numbers that can be tracked through the USPS.

Just curious what others experiences were with items shipped from Germany.

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 09-30-2013, 10:00 AM
#2
  • KLF
  • Member
  • Israel
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By coincidence I ordered today dr Harris sandalwood AS from Muhle site in Germany so I'm interested also in this issue.

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 09-30-2013, 01:33 PM
#3
  • Barrylu
  • Senior Member
  • Portland OR
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I bought a brush from Shavemac. They are 20km outside of Nuremberg. I got the brush Fed-ex in 3 days to Portland OR. Brush made a brief stop in Memphis TN for customs and then on to Portland.

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 09-30-2013, 01:46 PM
#4
  • Johnny
  • Emeritus
  • Wausau, Wisconsin, USA
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I guess some of this is my fault for not asking questions. I thought I was paying for DHL Express, not DHL Paket/via German Postal Service. My order shipped from Berlin. I can assure you it will not happen again.

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 09-30-2013, 01:52 PM
#5
  • Obie
  • Senior Member
  • Glendale, Wisconsin
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Johnny, I have ordered several razors from Revisor in Germany and received them in about 10 days.

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 09-30-2013, 01:57 PM
#6
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Ordered a str8 from a guy on the Shaving Room 2 months ago. Thing I have a problem.

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 09-30-2013, 02:03 PM
#7
  • Obie
  • Senior Member
  • Glendale, Wisconsin
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(09-30-2013, 01:57 PM)Johnus Wrote: Ordered a str8 from a guy on the Shaving Room 2 months ago. Thing I have a problem.
Good heavens, two months ago? Oh, there is something wrong here, indeed. I hope you get it soon. I would start a whole series of inquiries.

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 09-30-2013, 03:49 PM
#8
  • Fab
  • Active Member
  • New York, NY
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Are you tracking via DHL, German Post or both? Do they all have the same status?
Not sure about Germany, but II had packages coming from Portugal that sat about 1 week with the postal service with no update. Sometimes it happens.

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 09-30-2013, 04:03 PM
#9
  • Johnny
  • Emeritus
  • Wausau, Wisconsin, USA
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Well, now I am not tracking with anyone. The DHL tracking number went inactive when they handed it off to German post. I am going to try and be patient to at least the end of next week then the emails will start flying. I am trying to be optimistic and hopeful that it will arrive sometime this week.

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 09-30-2013, 07:11 PM
#10
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Good luck to you, Johnny!

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 09-30-2013, 10:33 PM
#11
  • DoubleB
  • Active Member
  • Zeeland, The Netherlands
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Johnny, maybe not exactly the same, but I ordered something out of the US some time ago. Shipped with DHL, but was handed over to USPS and tracking stopped. It took 4 weeks to get delivered to Holland. It could take some time. Specially since it's thru the 'normal' postroute which can have pretty large delays at customs.


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 10-01-2013, 02:11 PM
#12
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Hmmmmm.....I'll check my mailbox, Johnny Biggrin

I do hope it arrives and soon!

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 10-01-2013, 06:59 PM
#13
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Johnny try putting the tracking info into USPS and if that doesn't get results use track-trace.com. Have you written the seller?

I've had better results just using the postal service in whatever country I'm ordering from. I had trouble with DHL out of Canada to the USA last year.

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 10-01-2013, 07:49 PM
#14
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I've only ordered a few times from Germany; if memory serves me right the last time was 2-3 weeks, with German Post.

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 10-02-2013, 09:59 AM
#15
  • Johnny
  • Emeritus
  • Wausau, Wisconsin, USA
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Never did get a tracking number from German postal but the wait is over. Two weeks to the day, the razor arrived this morning.

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 10-02-2013, 11:36 AM
#16
  • Coyote
  • Senior Member
  • Hondo, TX USA
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I'm glad you got it! I thought they knew were a nostalgic history buff and sent by "sail".........Wink

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 10-02-2013, 11:53 AM
#17
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(09-30-2013, 02:03 PM)Obie Wrote:
(09-30-2013, 01:57 PM)Johnus Wrote: Ordered a str8 from a guy on the Shaving Room 2 months ago. Thing I have a problem.
Good heavens, two months ago? Oh, there is something wrong here, indeed. I hope you get it soon. I would start a whole series of inquiries.

Have PMed him three times. Last two no reply. Might be time to check with paypal(:-(

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 10-02-2013, 02:53 PM
#18
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(10-02-2013, 11:53 AM)Johnus Wrote:
(09-30-2013, 02:03 PM)Obie Wrote:
(09-30-2013, 01:57 PM)Johnus Wrote: Ordered a str8 from a guy on the Shaving Room 2 months ago. Thing I have a problem.
Good heavens, two months ago? Oh, there is something wrong here, indeed. I hope you get it soon. I would start a whole series of inquiries.

Have PMed him three times. Last two no reply. Might be time to check with paypal(:-(
I hope you haven't missed the PayPal deadline for dealing with this. Do this asap and let us know how it goes.

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 10-02-2013, 07:02 PM
#19
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Johnny, congratulations, my friend!!! Biggrin

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 10-12-2013, 07:39 AM
#20
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(09-30-2013, 09:17 AM)Johnny Wrote: How many of you order products from Germany to the USA? How long does it usually take.

The reason I ask is, I ordered a razor on September 18th and it has been almost two weeks. My problem is it was shipped via DHL Paket/via German Postal Service and the tracking goes dead where DHL hands the package over to the German Postal Service. So I have no idea where my razor is or how long it might take.

I know if I order from France it takes 7-days. I can generally have something within 5-day from Connaught in the UK. And both France and the UK issue tracking numbers that can be tracked through the USPS.

Just curious what others experiences were with items shipped from Germany.

I get packages from Shavemac on regular basis with German mail, and it can take as little as 5 days or as long as two weeks - I often have the feeling the US mail might be the problem.
An order from Muehle for synthetic knots, was shipped this week Monday and arrived here on Wednesday - with UPS. So, it can take as short as two days or as long as two weeks. In all cases I get a notification from the sender when it was shipped.

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