04-22-2014, 06:06 AM
#1
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Not sure if it's just happening to me but for the past couple of weeks or so, I haven't been receiving an email notification when a PM is waiting for me. No great hardship but just wondering if anybody else is experiencing this.

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 04-22-2014, 06:09 AM
#2
  • Johnny
  • MODERATOR EMERITUS
  • Wausau, Wisconsin, USA
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I have not had this problem. Have you double checked your settings?

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 04-22-2014, 06:12 AM
#3
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(04-22-2014, 06:09 AM)Johnny Wrote: I have not had this problem. Have you double checked your settings?

Johnny, I checked today and the email notification box is definitely ticked.

I've just unchecked/checked and reset it. Maybe that'll do the trick.

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 04-22-2014, 06:23 AM
#4
  • Johnny
  • MODERATOR EMERITUS
  • Wausau, Wisconsin, USA
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I'm sure Andrew will check this out.

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 04-22-2014, 06:36 AM
#5
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No problems here also... have you checked you SPAM box, David?

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 04-22-2014, 07:25 AM
#6
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Nothing in SPAM, Emanuel.
I have also had a PM since resetting and still no email notification for that. Weird.

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 04-22-2014, 11:30 AM
#7
  • P Funk
  • I can only carry 50 chickens at a time
  • Bay Area, NorCal
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I've had this problem off/on for quite a while now (including now).
Last time I reset the settings as David just has and it kicked back in.
It has not worked for me this time though (last couple of months)...still not receiving email notifications.

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 04-22-2014, 03:39 PM
#8
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can you guys paste your option settings? I'm not having any problems getting PM notifications in my e-mail.

do note (and I think this is how our forum software works): if you have 1 new PM which is unread, then someone sends you an additional PM before you read the 1st unread PM, the system WILL NOT e-mail you a new notification until all of your unread PMs are read and/or you visit the forum and log in.

for example, I had 2 unread PMs today: 1 from late last night which I got an e-mail notification for and then an additional PM from earlier today. I did not get an e-mail about the 2nd PM because I didn't visit the forum until a few minutes ago.

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 04-22-2014, 11:54 PM
#9
  • P Funk
  • I can only carry 50 chickens at a time
  • Bay Area, NorCal
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Here are mine - no unread PMs btw.

I guess the checkmarks don't get highlighted when trying to copy + paste. All of the options under Messaging and Notification are checked.

Messaging and Notification
Receive emails from the Administrators.
Hide your email from other members.
Receive private messages from other users.
Alert me with a notice when I receive a Private Message.
Notify me by email when I receive a new Private Message.

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 04-23-2014, 12:32 AM
#10
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Piyush, likewise. Checkmarks will not copy and paste, however, all are definitely checked.
I am aware of the only one email for first PM, Andrew, but I have not received emails even for the first PM. I've just updated settings again to see if that brings any solution, second go.

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 04-23-2014, 09:32 AM
#11
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I'll have to test tonight when I can log into the server to watch the mail log to see if the e-mails are sending correctly.

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 04-23-2014, 06:59 PM
#12
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I just watched the mail log in real-time when I sent PMs between myself and a test account.

at first, the test account did not have this option checked off: "Notify me by email when I receive a new Private Message.".......which did not send an e-mail, and it shouldn't of.

when I checked the option and then resent a PM, I saw the mail traffic in the mail log, as I should.

edited to add: I sent a PM to P Funk and the mail log showed that it was sent to the e-mail address on file with the forum.

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 04-23-2014, 07:04 PM
#13
  • P Funk
  • I can only carry 50 chickens at a time
  • Bay Area, NorCal
User Info
I did get the email!
No idea why it had not been working as I didn't change any settings.
Glad its working now!

Thanks Andrew!

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 04-23-2014, 07:08 PM
#14
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(04-23-2014, 07:04 PM)P Funk Wrote: I did get the email!
No idea why it had not been working as I didn't change any settings.
Glad its working now!

Thanks Andrew!

good.

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 04-23-2014, 07:09 PM
#15
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optometrist,

I sent you a PM, but it did not send an e-mail notification, per the mail log.

can you take a screenshot of the edit options in your user cp, like this and paste it here?

[Image: WeWrtvo.jpg]

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 04-24-2014, 12:57 AM
#16
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Andrew, I've taken a photo as I'm not computer savvy enough. Copy and paste doesn't show the ticks.

[Image: utf-8BSU1BRzE3NDAuanBn_zpse32e04aa.jpg]

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 04-26-2014, 05:39 PM
#17
  • grantmm
  • Friend of the Badgers
  • Draper, Utah
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Are you receiving other mail from the site? If you try subscribing to a forum to receive notification whenever a new thread is posted will those go through?

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 04-26-2014, 06:19 PM
#18
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(04-24-2014, 12:57 AM)Optometrist Wrote: Andrew, I've taken a photo as I'm not computer savvy enough. Copy and paste doesn't show the ticks.

[Image: utf-8BSU1BRzE3NDAuanBn_zpse32e04aa.jpg]

I think your options may of become unset in the database.

don't change anything if your settings, if you wouldn't mind, while I troubleshoot this some more.

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 04-26-2014, 06:43 PM
#19
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I just sent you a test message, Optometrist, and saw the data flow through the mail log.

let me know if you got an e-mail about the PM.

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 04-27-2014, 12:48 AM
#20
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(04-26-2014, 05:39 PM)grantmm Wrote: Are you receiving other mail from the site? If you try subscribing to a forum to receive notification whenever a new thread is posted will those go through?

I only have PM notification set to receive emails. That might be worth a try. Thanks.

(04-26-2014, 06:43 PM)andrewjs18 Wrote: I just sent you a test message, Optometrist, and saw the data flow through the mail log.

let me know if you got an e-mail about the PM.

No email received, Andrew.

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