08-22-2014, 03:10 PM
#1
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Only one thing, it came without the Simpson's sticker! Bummer.... I can tell that I am going to really love this brush. It has a great, short, stout feel, exactly what I have been hoping for. Can't wait to take this for its maiden voyage

[Image: 5dlbmES.jpg]

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 08-22-2014, 03:21 PM
#2
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AWESOME brush. You're going to love it!

You can order a sticker from Simpsons website, if you care?

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 08-22-2014, 03:22 PM
#3
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(08-22-2014, 03:21 PM)BriDroid Wrote: AWESOME brush. You're going to love it!

You can order a sticker from Simpsons website, if you care?

Really??? Sweet. How much do they cost?

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 08-22-2014, 03:25 PM
#4
  • TheMonk
  • Super Moderator
  • Porto, Portugal
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(08-22-2014, 03:22 PM)ShaveWares Wrote:
(08-22-2014, 03:21 PM)BriDroid Wrote: AWESOME brush. You're going to love it!

You can order a sticker from Simpsons website, if you care?

Really??? Sweet. How much do they cost?

£1 + shipping, although if you bought the brush new, it really should have come with it in the first place.

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 08-22-2014, 03:37 PM
#5
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(08-22-2014, 03:25 PM)TheMonk Wrote:
(08-22-2014, 03:22 PM)ShaveWares Wrote:
(08-22-2014, 03:21 PM)BriDroid Wrote: AWESOME brush. You're going to love it!

You can order a sticker from Simpsons website, if you care?

Really??? Sweet. How much do they cost?

£1 + shipping, although if you bought the brush new, it really should have come with it in the first place.

Thank you! Wow, just did the calculation on shipping. With the shipping, it would cost $18 just for one sticker!

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 08-22-2014, 05:53 PM
#6
  • Manning
  • Member
  • Shenandoah Valley, Virginia
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Where did you buy a brush without a sticker?

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 08-22-2014, 05:55 PM
#7
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Congratulations on the new brush!

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 08-22-2014, 07:46 PM
#8
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(08-22-2014, 05:53 PM)Manning Wrote: Where did you buy a brush without a sticker?

Royal Shave. I had to go to Simpsons website and buy a replacement sticker. Cost me $18.12!!!

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 08-22-2014, 10:45 PM
#9
  • MarkW
  • Senior Member
  • Isle of Man
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@ShaveWares:

Will have one sent on Monday.

Email: enquiries@progress-vulfix.com and let Anna know I've directed you.

She will pop a couple out in the post free of charge. Would do it myself but holidaying with the family.

My apologies.

Mark

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 08-22-2014, 11:43 PM
#10
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(08-22-2014, 10:45 PM)Simpson1919 Wrote: @ShaveWares:

Will have one sent on Monday.

Email: enquiries@progress-vulfix.com and let Anna know I've directed you.

She will pop a couple out in the post free of charge. Would do it myself but holidaying with the family.

My apologies.

Mark

Awesome, thank you! I just paid for two, should I just email her and ask for a refund? Again, thank you!

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 08-22-2014, 11:49 PM
#11
  • MarkW
  • Senior Member
  • Isle of Man
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Yes please.

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 08-23-2014, 12:00 AM
#12
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Great customer service !!

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 08-23-2014, 01:02 AM
#13
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Enjoy the new brush to the full. The Duke series needs no introduction.Smile

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 08-23-2014, 04:20 AM
#14
  • TheMonk
  • Super Moderator
  • Porto, Portugal
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Very nice customer service, Mark. Kudos!

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 08-23-2014, 04:35 AM
#15
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A classic Simpson and Mark comes through as always. Enjoy it

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 08-23-2014, 08:37 AM
#16
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Great CS,Way to go Mark.Have A great holiday Clap

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 08-23-2014, 09:29 AM
#17
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This is part of why I am a Simpsons loyalist. Great brushes and great people! Again, thank you!

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 08-23-2014, 04:51 PM
#18
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Mark is pretty amazing at what he does and the customer service is great.

One reason why I find Simpson brushes one of the best brush brands, if not the greatest.

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 08-23-2014, 05:54 PM
#19
  • ben74
  • Senior Member
  • Perth, Australia
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Good show Mark!

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 08-25-2014, 01:42 PM
#20
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now thats F'n awesome customer service!

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