09-30-2014, 07:49 AM
#1
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This is not a complaint but appears to be a good thing for Paypal customers. If you use Paypal to pay for goods and or services and have not received the goods or services or the product is not as described you currently have 45 days to dispute the charge. That is going to increase to 180 days. I hope it doesn't turn out to be negative in particular for legitimate merchants.

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 09-30-2014, 08:18 AM
#2
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sounds reasonable. I use them a lot these days and wish the best for all the merchants , vendors and people I deal with

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 09-30-2014, 08:39 AM
#3
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It's both good and bad, depending on how you look at it. Now, any seller who uses PayPal to collect money automatically have to give a 180 day warranty that the purchaser will be "happy" for 6 months.

If at any time during that 6 months, they decide it's not what they want, or it even broke from their use, they can file a dispute with PayPal (who 99% of the time sides with the buyer).

I've only ever ran into a few bad apples, mostly when I was more heavy into the tropical fish hobby. I had one guy send me pics of an torn open empty envelope and said it showed up that way. In my experience, the PO always puts a "sorry it got damaged" sticker on it?

I had another guy who said his pump broke after a month of use. I didn't offer a warranty on the pump, it worked when I sent it. I have no control over how they use it once they get it.

They both filed disputes. While the disputes were active, I couldn't transfer any money out of my account. My account was pretty much frozen.

So, good for the buyers and possibly bad for the sellers.

Luckily I haven't run into any of those scumbags on any shaving sites yet.... But I'm sure there are some out there Biggrin

PS it works great as long as everyone is honest Wink

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 09-30-2014, 09:01 AM
#4
  • Coyote
  • Senior Member
  • Hondo, TX USA
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180 days is ridiculous.

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 09-30-2014, 09:05 AM
#5
  • bullgoose
  • The Enabler
  • Redondo Beach, California, U.S.A
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(09-30-2014, 09:01 AM)Coyote Wrote: 180 days is ridiculous.

Agreed 100%. From a vendor's point of view, it is crazy.

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 09-30-2014, 09:07 AM
#6
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(09-30-2014, 09:01 AM)Coyote Wrote: 180 days is ridiculous.

I agree too. Way too long. 90 days might be reasonable; within that period of time you should have a very clear idea of whether or not the item is what was offered or advertised.

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 09-30-2014, 09:09 AM
#7
  • bullgoose
  • The Enabler
  • Redondo Beach, California, U.S.A
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I think I just discovered a really inexpensive way to "lease" my next vehicle. Pay via Paypal, drive it for 5 1/2 months, and then file a claim because it was not as described. Biggrin

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 09-30-2014, 09:11 AM
#8
  • Rufus
  • Senior Member
  • Greater Toronto Area
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(09-30-2014, 09:05 AM)bullgoose Wrote:
(09-30-2014, 09:01 AM)Coyote Wrote: 180 days is ridiculous.

Agreed 100%. From a vendor's point of view, it is crazy.

Totally unreasonable. I'm mostly a buyer and never had a problem with 45 days; in fact I thought it quite generous. It will make me think twice about selling on e-bay.

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 09-30-2014, 09:12 AM
#9
  • TheMonk
  • Super Moderator
  • Porto, Portugal
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It seems a bit much, at least considering the type or purchases I usually make. I have, however, felt the need for that deadline to be a big bigger, but 90 days should pretty much be enough to at least open any dispute.
Still, as a buyer, I'm not complaining, and I understand the need to give buyers more confidence to use their payment method (that's essentially what this change is for, IMO). If they quadrupled their deadline, they must've really had a small percentage of unresolved disputes.

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 09-30-2014, 09:27 AM
#10
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Wow! That seems like an excessive amount of time!

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 09-30-2014, 09:27 AM
#11
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6 months is ridiculous. We're liable for a whole six months!? That's crazy.

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 09-30-2014, 12:12 PM
#12
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Yeah I saw that. A little too long. I certainly can't remember a transaction that happened 6 months ago.

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 09-30-2014, 12:15 PM
#13
  • Crag
  • Senior Member
  • Menifee, Ca 92586
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American Express used to have a long duration like that and recently stepped it back to 90 days which seems fair to me...

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 09-30-2014, 12:30 PM
#14
  • Johnny
  • MODERATOR EMERITUS
  • Wausau, Wisconsin, USA
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If enough merchants start refusing to except PayPal they will change their minds. I could see 60-90 days maybe, but 180 is crazy.

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 09-30-2014, 01:30 PM
#15
  • bullgoose
  • The Enabler
  • Redondo Beach, California, U.S.A
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(09-30-2014, 12:30 PM)Johnny Wrote: If enough merchants start refusing to except PayPal they will change their minds. I could see 60-90 days maybe, but 180 is crazy.

I actually think 45 days is too much.

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 09-30-2014, 01:31 PM
#16
  • bullgoose
  • The Enabler
  • Redondo Beach, California, U.S.A
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(09-30-2014, 12:12 PM)Kevin@BSBC Wrote: Yeah I saw that. A little too long. I certainly can't remember a transaction that happened 6 months ago.

Exactly!!

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 09-30-2014, 02:04 PM
#17
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Hopefully there will be enough sellers not taking PayPal that this will quietly go away....

They will have accomplished their goal of having more buyers using it though Biggrin

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 09-30-2014, 02:07 PM
#18
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I guess I might have picked bad time. If a pen runs out of ink I suppose I have send another...if buyers cannot dispute in 45 days then there should be nothing to despute. What a joke.

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 09-30-2014, 03:23 PM
#19
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I guess I won't be selling anything on BST anymore. My advise to all merchants is to cancel Paypal and just accept credit cards. Like the good old daysSmile

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 09-30-2014, 05:01 PM
#20
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Thirty days is long enough I think. 180 days? Seriously that's nuts.

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