02-10-2015, 07:42 PM
#1
  • ddyer248
  • Senior Junior Member
  • Detroit, MI
User Info
My PM inbox is full and unfortunately I am not able to delete them. I have check boxes next to each box and when selected I then click the trash button but it does not work I also tried moving to the trash folder but that did not work either. Please help since I cannot receive any more messages since my inbox is full. I have tried both IE and Chrome.

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 02-10-2015, 08:33 PM
#2
  • freddy
  • Banned
  • San Diego, California, U.S.A.
User Info
(02-10-2015, 07:42 PM)ddyer248 Wrote: My PM inbox is full and unfortunately I am not able to delete them. I have check boxes next to each box and when selected I then click the trash button but it does not work I also tried moving to the trash folder but that did not work either. Please help since I cannot receive any more messages since my inbox is full. I have tried both IE and Chrome.

If you have just moved PMs to your trash then you must then start clearing your trash to get more PMs. The messages in trash are applied to your allotted number of PMs and must be deleted to continue getting messages. I hope this helps.

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 02-10-2015, 10:08 PM
#3
User Info
(02-10-2015, 07:42 PM)ddyer248 Wrote: My PM inbox is full and unfortunately I am not able to delete them. I have check boxes next to each box and when selected I then click the trash button but it does not work I also tried moving to the trash folder but that did not work either. Please help since I cannot receive any more messages since my inbox is full. I have tried both IE and Chrome.

try clearing your browser's cache. we had this issue a while back that has since been fixed (as far as we know).

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 02-11-2015, 12:40 AM
#4
  • leefish
  • Pisciform Cavalry
  • The Netherlands
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Doyer248 - if clearing cache does not work try deleting from inside the pm with the X button.

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 02-11-2015, 09:32 PM
#5
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any updates for us, ddyer248?

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 02-13-2015, 06:33 PM
#6
  • ddyer248
  • Senior Junior Member
  • Detroit, MI
User Info
Cleared my cache and was able to delete. Thanks for the info.

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 02-13-2015, 09:32 PM
#7
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(02-13-2015, 06:33 PM)ddyer248 Wrote: Cleared my cache and was able to delete. Thanks for the info.

I'm glad that fixed the issue.

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