02-20-2015, 12:23 PM
#1
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When I try to post when using my iPad, the TSN banner appears over the message area. I usually have to back out and try two or three times before the message area is clear and I can start typing. I'm using Chrome. This has only happened since the new format was introduced. Any suggestions? Thanks

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 02-20-2015, 12:40 PM
#2
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can you post screenshots, if possible?

I don't have an ipad to test, unfortunately.  Sad

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 02-20-2015, 12:58 PM
#3
  • leefish
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Is this happening using quick reply or when you use new reply?

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 02-20-2015, 01:44 PM
#4
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(02-20-2015, 12:58 PM)leefish Wrote: Is this happening using quick reply or when you use new reply?

It seems to happen when hitting new reply. I tested it using Safari and it didn't happen but Safari doesn't allow me to stay signed in so I switched to Chrome. It happens when I tried to start this thread. Also happened this morning when I was trying to send a PM.
Sorry, I don't know how to do a screenshot.

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 02-20-2015, 03:39 PM
#5
  • leefish
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This is strange because prior to site launch we had some moderators with iPad's check the site and they did not mention an issue with safari or with this jump you see. Basically, the topbar is hiding the top of the posting area with the toolbar?  Is that the problem? Or is it the actual site logo? You are not using Tapatalk, you are using the site theme?

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 02-20-2015, 06:04 PM
#6
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Just happened again as I tried to post. The top bar jumps down to the posting area. If I back out I can usually get it to work on the second try. 

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 02-20-2015, 07:18 PM
#7
  • leefish
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ok, one more thing; is this happening in portrait AND landscape or only one of them?

This is the site theme right? Not tapatalk?

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 02-20-2015, 07:36 PM
#8
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Not using Tapatalk.
How do I switch between landscape and portrait? 

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 02-20-2015, 08:18 PM
#9
  • leefish
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just turn the iPad in your hand I think. The site has a different layout on landscape than it does on portrait. I dont have an iPad, but I will try and get access to one.

Landscape

[Image: s9PMgjF.jpg]


Portait

[Image: W3d3Gi8.jpg]

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 02-21-2015, 06:23 AM
#10
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Thanks, wasn't sure what you meant. I only use the iPad in landscape. Appreciate your help

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 02-21-2015, 07:25 AM
#11
  • leefish
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ok, so it happens on both layouts? It helps me to isolate the issue if I know it is only on one layout; I do have a solution but its a bit drastic so I would rather narrow the scope of the solution Biggrin

Solution implemented.....

Please let me know if that fixes the issue.

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 02-21-2015, 11:42 AM
#12
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(02-21-2015, 07:25 AM)leefish Wrote: ok, so it happens on both layouts? It helps me to isolate the issue if I know it is only on one layout; I do have a solution but its a bit drastic so I would rather narrow the scope of the solution Biggrin

Solution implemented.....  

Please let me know if that fixes the issue.

I tested it on a couple of posts and it seems to be okay now. Thanks Lee, your help is very much appreciated.

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 02-21-2015, 11:49 AM
#13
  • leefish
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Ok, its a very heavy fix. Could you please do me a favour and do an editpost (hit the edit button on your post) and tell me if that works too? Its a bit less of a sledgehammer you see, so if the edit post solution works then I will use that instead. Smile

Also, does this posting issue happen on the PMs as well? 

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 02-21-2015, 06:41 PM
#14
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(02-21-2015, 11:49 AM)leefish Wrote: Ok, its a very heavy fix. Could you please do me a favour and do an editpost (hit the edit button on your post) and tell me if that works too? Its a bit less of a sledgehammer you see, so if the edit post solution works then I will use that instead. Smile

Also, does this posting issue happen on the PMs as well? 

I tried the edit function and didn't have a problem. I tried a PM and that is okay now too. 

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