03-19-2015, 01:14 PM
#1
  • bullgoose
  • The Enabler
  • Redondo Beach, California, U.S.A
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We had a glitch with our payment processor that prevented customers from being able to order. We have resolved the issue and are very sorry for any inconvenience. To make it up to you, you can save 15% site wide through Sunday, March 22nd if you use coupon code Oops at checkout. Please note that there are some exceptions -notably Simpson brushes and Merkur razors.

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 03-19-2015, 01:20 PM
#2
  • Johnny
  • MODERATOR EMERITUS
  • Wausau, Wisconsin, USA
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We all wish you would have an "Oops" more often.  Biggrin

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 03-19-2015, 01:22 PM
#3
  • bullgoose
  • The Enabler
  • Redondo Beach, California, U.S.A
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(03-19-2015, 01:20 PM)Johnny Wrote: We all wish you would have an "Oops" more often.  Biggrin

Trust me...these web site issues happen more often than they should. <sigh>

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 03-19-2015, 01:22 PM
#4
  • Balj86
  • Senior Member
  • Maryland USA
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Sorry to hear that Phil, thanks for your generosity.

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 03-19-2015, 01:28 PM
#5
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A nice deal.  Thank you!!!  Ed

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 03-19-2015, 01:36 PM
#6
  • ncguy1
  • TARHEEL
  • North Carolina
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(03-19-2015, 01:14 PM)bullgoose Wrote: Please note that there are some exceptions -notably Simpson brushes and Merkur razors.

......and blades?  Tried the code on some blades but it said "The coupon code you entered couldn't be applied to any items in your order". Just wondered if I wasn't doing something right.

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 03-19-2015, 01:37 PM
#7
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I thought this was a thread about my NCAA bracket.

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 03-19-2015, 02:08 PM
#8
  • bullgoose
  • The Enabler
  • Redondo Beach, California, U.S.A
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(03-19-2015, 01:36 PM)ncguy1 Wrote:
(03-19-2015, 01:14 PM)bullgoose Wrote: Please note that there are some exceptions -notably Simpson brushes and Merkur razors.

......and blades?  Tried the code on some blades but it said "The coupon code you entered couldn't be applied to any items in your order". Just wondered if I wasn't doing something right.

Please try it again...it should be working

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 03-19-2015, 02:14 PM
#9
  • ncguy1
  • TARHEEL
  • North Carolina
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(03-19-2015, 02:08 PM)bullgoose Wrote:
(03-19-2015, 01:36 PM)ncguy1 Wrote:
(03-19-2015, 01:14 PM)bullgoose Wrote: Please note that there are some exceptions -notably Simpson brushes and Merkur razors.

......and blades?  Tried the code on some blades but it said "The coupon code you entered couldn't be applied to any items in your order". Just wondered if I wasn't doing something right.

Please try it again...it should be working

Yep it's working now (that's my luck). I went ahead and ordered them from you without the code earlier.

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 03-19-2015, 02:17 PM
#10
  • bullgoose
  • The Enabler
  • Redondo Beach, California, U.S.A
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(03-19-2015, 02:14 PM)ncguy1 Wrote:
(03-19-2015, 02:08 PM)bullgoose Wrote:
(03-19-2015, 01:36 PM)ncguy1 Wrote: ......and blades?  Tried the code on some blades but it said "The coupon code you entered couldn't be applied to any items in your order". Just wondered if I wasn't doing something right.

Please try it again...it should be working

Yep it's working now (that's my luck). I went ahead and ordered them from you without the code earlier.

I will issue a 15% refund when I have some time this evening.

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 03-19-2015, 02:23 PM
#11
  • ncguy1
  • TARHEEL
  • North Carolina
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Sounds good. Thanks Phil

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 03-19-2015, 05:42 PM
#12
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 03-19-2015, 07:56 PM
#13
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Thanks Phil, had a couple things I was scopin out.....

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 03-19-2015, 08:03 PM
#14
  • ben74
  • Senior Member
  • Perth, Australia
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I'd been attempting an order periodically throughout the day and thought the issue was with me...

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 03-19-2015, 08:08 PM
#15
  • bullgoose
  • The Enabler
  • Redondo Beach, California, U.S.A
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(03-19-2015, 08:03 PM)ben74 Wrote: I'd been attempting an order periodically throughout the day and thought the issue was with me...

Nope...it wasn't you. It had been going on for several days but I did not know what the problem was until today. It should be working smoothly now but if not, please let me know.

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 03-19-2015, 08:16 PM
#16
  • ncguy1
  • TARHEEL
  • North Carolina
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Got the 15% back.Thanks again Phil.

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 03-19-2015, 08:21 PM
#17
  • bullgoose
  • The Enabler
  • Redondo Beach, California, U.S.A
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(03-19-2015, 08:16 PM)ncguy1 Wrote: Got the 15% back.Thanks again Phil.

My pleasure! Biggrin

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 03-20-2015, 11:56 AM
#18
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wish the pdp was up on the site lol. i was waiting till it came in to do an order Tongue

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 03-21-2015, 04:56 AM
#19
  • bullgoose
  • The Enabler
  • Redondo Beach, California, U.S.A
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(03-20-2015, 11:56 AM)mastershake Wrote: wish the pdp was up on the site lol. i was waiting till it came in to do an order Tongue

The No. 63 soap likely will not be in until Tuesday. I need to follow up with them to make sure that it has shipped.
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