08-09-2015, 02:09 PM
#1
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I contacted them a week ago with no response yet. Was hoping to score a green handle brush of theirs. Are they always lengthy with their response time? Im sure they are wrapped up with those gorgeous brushes. I was just curious if this was normal thanks!

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 08-09-2015, 02:11 PM
#2
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(08-09-2015, 02:09 PM)rammerjammer24 Wrote: I contacted them a week ago with no response yet. Was hoping to score a green handle brush of theirs. Are they always lengthy with their response time? Im sure they are wrapped up with those gorgeous brushes. I was just curious if this was normal thanks!

Haha I've had an ongoing conversation with florian the past month, I get a one response every week

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 08-09-2015, 02:14 PM
#3
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Lol well looks like its about par then! Really cant wait to hear back!!

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 08-09-2015, 02:15 PM
#4
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Contacted them last month and ordered a brush 10-12 week lead time

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 08-09-2015, 02:16 PM
#5
  • pc4406
  • Vintage Shearer
  • San Francisco
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i am starting my 11th week of waiting and Florian just said that my brush is 2-3 weeks away.

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 08-09-2015, 02:17 PM
#6
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I'm been trying to confirm my order......tick, toc, tick, toc.....2 weeks.  I just gave up.  If he contact me fine, if not fine also.  Not much I can do.

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 08-09-2015, 02:19 PM
#7
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Cool. Just been a week so far with no response to see if its an option or not or to get on the waiting list. How do you guys like yours? Ive only used tgn two band finest and then sold them went to all synthetics and want to give badgers a go again but want a really nice one with soft tips (gel) if possible.

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 08-09-2015, 02:23 PM
#8
  • pc4406
  • Vintage Shearer
  • San Francisco
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My Wiborg White Badger fits that description.

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 08-09-2015, 02:27 PM
#9
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I've just recently ordered a custom brush, Florian usually responds every 3 days for me and gave me an 8-10 week time period to complete the brush. I'm sure he will respond give it time, he's probably just busy with lots of emails

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 08-09-2015, 02:33 PM
#10
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(08-09-2015, 02:27 PM)AndyC Wrote: I've just recently ordered a custom brush, Florian usually responds every 3 days for me and gave me an 8-10 week time period to complete the brush. I'm sure he will respond give it time, he's probably just busy with lots of emails

Not a big deal, I have enough brushes.  He answered me the first time but then disappeared.  I just wanted to know if my order was good to go.  As of today, I don't know.  I'm sure he has a lot of requests, so whenever he gets back to me, I'll worry about it.  I got other brushes in the pipeline, so I'm not going to go cabin fever, lol.....

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 08-09-2015, 03:00 PM
#11
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Id like to hear back soon. Kinda worrysome not hearing back. alot of money on the line if i decide to do it

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 08-09-2015, 03:11 PM
#12
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(08-09-2015, 02:27 PM)AndyC Wrote: I've just recently ordered a custom brush, Florian usually responds every 3 days for me and gave me an 8-10 week time period to complete the brush. I'm sure he will respond give it time, he's probably just busy with lots of emails

Andy, Mr. Arnold must be an undercover TSN member.  I just got an email from him.  Either that, or I have good Karma around me Biggrin

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 08-09-2015, 03:15 PM
#13
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(08-09-2015, 03:11 PM)hrfdez Wrote:
(08-09-2015, 02:27 PM)AndyC Wrote: I've just recently ordered a custom brush, Florian usually responds every 3 days for me and gave me an 8-10 week time period to complete the brush. I'm sure he will respond give it time, he's probably just busy with lots of emails

Andy, Mr. Arnold must be an undercover TSN member.  I just got an email from him.  Either that, or I have good Karma around me Biggrin

lol u got my hopes up but nothing yet haha

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 08-09-2015, 03:20 PM
#14
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(08-09-2015, 03:15 PM)rammerjammer24 Wrote:
(08-09-2015, 03:11 PM)hrfdez Wrote:
(08-09-2015, 02:27 PM)AndyC Wrote: I've just recently ordered a custom brush, Florian usually responds every 3 days for me and gave me an 8-10 week time period to complete the brush. I'm sure he will respond give it time, he's probably just busy with lots of emails

Andy, Mr. Arnold must be an undercover TSN member.  I just got an email from him.  Either that, or I have good Karma around me Biggrin

lol u got my hopes up but nothing yet haha

Heck Andy got my hopes up, lol.....He confirmed the 8 to 10 week production period.  My order was placed on 07/30/15, so a way to go for me.

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 08-09-2015, 06:31 PM
#15
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Just got an email. sent one back within ten minutes so hoping i hear back again soon and get on the list!

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 08-10-2015, 02:39 AM
#16
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Lol!, that's great news I'm glad you both heard back from Florian, he must be reading the forums Biggrin

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 08-10-2015, 02:42 AM
#17
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(08-10-2015, 02:39 AM)AndyC Wrote: Lol!, that's great news I'm glad you both heard back from Florian, he must be reading the forums Biggrin

Mysterious  Biggrin

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 08-10-2015, 04:24 AM
#18
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I have 2 in the works from Florian, and mine was very similar experience in terms of communication-ask a question and wait a week for response which came like clock work every Monday morning. We went back and forth for a month until we decided on final colors, size and knot setting. It was a 10 to 12 week lead time for 2 brushes, I have around 8 weeks left, and honestly the wait for a custom makes the end product even sweeter for me!

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 08-10-2015, 04:51 AM
#19
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(08-10-2015, 04:24 AM)Pomfretsteve Wrote: I have 2 in the works from Florian, and mine was very similar experience in terms of communication-ask a question and wait a week for response which came like clock work every Monday morning. We went back and forth for a month until we decided on final colors, size and knot setting. It was a 10 to 12 week lead time for 2 brushes, I have around 8 weeks left, and honestly the wait for a custom makes the end product even sweeter for me!

I agree, the final result is the satisfaction upon receiving it  Biggrin

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 08-10-2015, 05:00 AM
#20
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Same here with Florian. But there is a time diff so it's not a big deal. I get a response every other day or so. Sometimes daily. A conversation may take a week. I only have one in the works currently but trust me guys it's well worth the wait.

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