08-14-2015, 07:45 AM
#1
  • nikos.a
  • Senior Member
  • Athens, Greece
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I had a problem with 2 small size soaps that I have. I contacted PAA. After half an hour, Frances reponded. She kindly offered to refund me or just send me 2 new soaps. I chose the second. Very soon, after 3 hours, she sent me my tracking number.

What a great customer service! I am very happy. Soon, I will reorder from them.

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 10-26-2015, 05:56 PM
#2
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(08-14-2015, 07:45 AM)nikos.a Wrote: I had a problem with 2 small size soaps that I have. I contacted PAA. After half an hour, Frances reponded. She kindly offered to refund me or just send me 2 new soaps. I chose the second. Very soon, after 3 hours, she sent me my tracking number.

What a great customer service! I am very happy. Soon, I will reorder from them.

Good to know.  I'm looking at some of their stuff right now.

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