09-16-2015, 03:34 PM
#1
  • Csd3
  • Active Member
  • Denver, Co
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I picked up a tub several months ago and have had a tough go getting anything that resembles lather.   Its probably a technique issue but I thought I would ask-  are these little beads present in the soap, that stay in bead form after a heavy working, normal?   Thanks.  Wondering if Im holding a dud tub.  [Image: upVwodX.jpg][Image: Ykj766f.jpg]

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 09-16-2015, 03:48 PM
#2
  • Nero
  • Ban Groupthink from Earth
  • le montagne
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When still new it can be a bit tricky to load. If you bloom it for a few minutes with hot water (you decide how much) it should soften it and resolve the issue. Good luck.
Also, a firmer brush is beneficial.

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 09-16-2015, 04:40 PM
#3
  • Johnny
  • MODERATOR EMERITUS
  • Wausau, Wisconsin, USA
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I would send that picture to SMN and ask them about the little beads.  That just does not look right to me.

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 09-16-2015, 04:53 PM
#4
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I had a similar issue with one tub of their older formula.  For me it was a matter of using more water (blooming like mentioned above).

I currently have both the old and new formulas, both hydrated, and neither present that way.  If it doesn't clear up with more water I would ask SMN.  Good luck, its great stuff!

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 09-16-2015, 04:57 PM
#5
  • Steve56
  • Active Member
  • Knoxville, TN
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Maybe a related thread here:

http://badgerandblade.com/vb/showthread....ight=Beads

Cheers, Steve

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 09-16-2015, 05:22 PM
#6
  • Csd3
  • Active Member
  • Denver, Co
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Thank you Matt Johnny Steve and Dave.  Great idea- Ill send some photos to SMN.  I've tried a longer bloom without much change and more beads emerge as I work deeper into the tub.  I'll post updates from the manufacturer.  
Best and thanks!

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 09-16-2015, 05:30 PM
#7
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Was this purchased new or second hand?

Does SMN need to be "bloomed" to lather? Isn't this one of the soaps that basically explodes with lather upon impact with a wet brush?

All evidence has been buried. All tapes have been erased.

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 09-16-2015, 05:37 PM
#8
  • Steelman
  • SUPPORT OUR POLICE OFFICERS
  • Delaware
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Mine does not have those beads....and is super easy to lather. Let SMN New York know and get a replacement. 

SMN is a joy to use and I think you just have a dud tub.

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 09-16-2015, 05:38 PM
#9
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I had (have) the same issue with Wickham's Sheridan's.
Very similar issue.
http://shavenook.com/showthread.php?tid=31038

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 09-17-2015, 03:52 AM
#10
  • Csd3
  • Active Member
  • Denver, Co
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Thanks for the input.  I purchased it new.  If it's remotely easy to lather you are probably right

Primo its strange.  Little white blobs that dont  dissolve much at all with warm water/agitation rather than a chunky texture.  

I sent a nice note to SMN last evening.  Ill post with any startling revelations.

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 09-17-2015, 05:13 AM
#11
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You've definitely got a dud.  I hope they will give you a new tub.

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 09-17-2015, 05:32 AM
#12
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(09-17-2015, 03:52 AM)Csd3 Wrote: Thanks for the input.  I purchased it new.  If it's remotely easy to lather you are probably right

Primo its strange.  Little white blobs that dont  dissolve much at all with warm water/agitation rather than a chunky texture.  

I sent a nice note to SMN last evening.  Ill post with any startling revelations.
You're correct. Something must have occurred to the batch. I tossed my Wickham's last night. Those "beads" don't dissolve. I, too am curious how the manufacturer responds.

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 09-17-2015, 09:22 AM
#13
  • Csd3
  • Active Member
  • Denver, Co
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Update- a very nice representative from SMN replied via email this morning to help. She said she wasn't familiar with this situation before btw. Two thumbs up for their great customer service!!

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 09-17-2015, 09:46 AM
#14
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(09-17-2015, 09:22 AM)Csd3 Wrote: Update- a very nice representative from SMN replied via email this morning to help. She said she wasn't familiar with this situation before btw. Two thumbs up for their great customer service!!

Will they replace it?

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 09-17-2015, 01:59 PM
#15
  • Csd3
  • Active Member
  • Denver, Co
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(09-17-2015, 09:46 AM)Billium Wrote:
(09-17-2015, 09:22 AM)Csd3 Wrote: Update- a very nice representative from SMN replied via email this morning to help. She said she wasn't familiar with this situation before btw. Two thumbs up for their great customer service!!

Will they replace it?

Yes sir- she replied they would.

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 09-17-2015, 07:50 PM
#16
  • Andrew
  • Senior Member
  • Austin, TX
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I find this very interesting. I have a tub of the new formula that I purchased in early 2013. I'm still working my way through the tub, and this year have noticed granules in the lather that don't always dissolve. I think they are related to the product's shelf life. But I have been using the SMN much more frequently, and I recall stirring it up recently (it's much softer than I thought). I can't say that I have noticed the granules of late. I'll pay more attention tomorrow.


Andrew

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 09-17-2015, 08:16 PM
#17
  • MaxP
  • Senior Member
  • Madison, WI
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(09-17-2015, 05:13 AM)merkur man Wrote: You've definitely got a dud.  I hope they will give you a new tub.

+1

You, sir, are owed a new and proper replacement.

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 09-17-2015, 10:02 PM
#18
  • Johnny
  • MODERATOR EMERITUS
  • Wausau, Wisconsin, USA
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That's what happens when you take the parabens out.  Shortens the shelf life.  My original formula is about 6 years old and half empty and still works as good today as when I bought it six years ago.

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 09-18-2015, 12:28 AM
#19
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(09-17-2015, 10:02 PM)Johnny Wrote: That's what happens when you take the parabens out.  Shortens the shelf life.  My original formula is about 6 years old and half empty and still works as good today as when I bought it six years ago.

Agreed.

Reminds me of the fact that I should stop buying and start rotating some of my 20011/2012 creams. Haven't opened some of them in years literally.
Might come small green aliens out once I open them again

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 09-18-2015, 02:52 AM
#20
  • Andrew
  • Senior Member
  • Austin, TX
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(09-17-2015, 03:52 AM)Csd3 Wrote: Thanks for the input.  I purchased it new.  If it's remotely easy to lather you are probably right

Primo its strange.  Little white blobs that dont  dissolve much at all with warm water/agitation rather than a chunky texture.  

I sent a nice note to SMN last evening.  Ill post with any startling revelations.

Do you happen to know the lot number on your tub of SMN? I'd be interested to hear if a SMN rep could tell the date of manufacture. I think Johnny is right - these paraben free formulas don't have the shelf life of the paraben containing products.

Could it be the menthol precipitating or crystallizing?


Andrew

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