09-27-2015, 11:04 AM
#1
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Hey guys I have a few questions here. I have a badger brush that for the time being I'd rather not post what brand it is until I know what the problem is to avoid negative comments in case I'm at fault for the issues.

Anyhow back to the brush in question it's a silvertip badger, went to shave with it last night and began to load it, I look at the puck and it has hairs all over the puck,maybe 15-20 hairs. I look at the knot and maybe another 20 hairs are loose about to fall out. I rinse the know under water and loose a massive amount of hairs in the brush. Went to give the brush a little shake and the knot fell out of the handle...

I've never had this happen ever . My hot water that I soak my brushes in is about 125 degrees. I never use the hottest water from the tap,but I'm wondering if still the water was too hot and it caused the epoxy to fail. I don't abuse my brushes or anything but I do consider them tools. Could this be something I did or was it just a dud?

I'm awaiting a response from the company. I explained the situation and what happened and I don't want to mention the brand brush it is before I can speak with someone about my issues.

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 09-27-2015, 11:26 AM
#2
  • Mr_Smartepants
  • Senior Member
  • Cambridgeshire, UK (CONUS post address)
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The golden rule for soaking any shaving brush is if the water is too hot for the skin, it's too hot for the brush.
Also, never soak the whole brush, just the top 2/3 of the hairs (within 1/2 inch of the handle.)
Anyway, good luck with the vendor.

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 09-27-2015, 11:27 AM
#3
  • jtmke
  • Ex shaving hater
  • milwaukee
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Unless you previously abused this brush, which it does not sound like, I would think you have a dud. Contacting the manufacturer is the correct course.

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 09-27-2015, 11:28 AM
#4
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(09-27-2015, 11:27 AM)jtmke Wrote: Unless you previously abused this brush, which it does not sound like, I would think you have a dud. Contacting the manufacturer is the correct course.

Signs011

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 09-27-2015, 11:33 AM
#5
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Never abused it or soaked it in too hot of water for the touch. Having a toddler in the house I even turned the hot water heater down so that the temperature couldn't hurt my daughter.

I think the epoxy used was the problem to be honest. There isn't much glue in the handle or at the knot. I would post pictures ,but again not until I talk to the vendor.

I did soak the whole brush though. Always have with all my brushes I just get the water right and set the brush in the water.

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 09-27-2015, 11:59 AM
#6
  • MarkW
  • Senior Member
  • Isle of Man
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125 degrees sounds incredibly hot to soak a brush in, the water needs only to be warm.

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 09-27-2015, 12:02 PM
#7
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(09-27-2015, 11:59 AM)Simpson1919 Wrote: 125 degrees sounds incredibly hot to soak a brush in, the water needs only to be warm.

The water in my hot water heater is set to 125. I don't soak it at that temperature.  I use whatever I can stand my hand in for 5-10 seconds

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 09-27-2015, 12:18 PM
#8
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I soak my brush at 100 degrees, more or less. That being said, I think you got a defective brush and should contact the manufacturer and see what they can do about a replacement.

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 09-27-2015, 12:22 PM
#9
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I don't sit there with a thermometer checking the temperature. I turn the hot water on which is 125 without adding any cold,the. I turn the cold on until the water is warm enough to where it wouldn't burn my hands,dump the brush in the bowl and shower.

Don't even know why I mentioned the 125 on the hot water heater ,I guess I was trying to say that even if I did soak it in only hot it would be 125 ,which I've never done.

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 09-27-2015, 12:34 PM
#10
  • Csd3
  • Active Member
  • Denver, Co
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I have no idea regarding the protocol- whether to contact maker or vendor.  I had (have) a similar situation-  I contacted the manufacturer with details and was told it was probably normal and to contact the vendor if I was concerned. 
Best of luck!

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 09-27-2015, 02:28 PM
#11
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You should get a new, at no cost.

I soak my badgers in warm water, not warmer than I can wash my hands in.

I have never had a knot fall out, and I have owned 150+ badger brushes since 2011

I do have a small problem, that occurs quite often with a particular brush brand - the brush will lose anything from 20-50 hairs during the rinse of the brush and the first 2-3 shaves.
Then the shedding will stop, and it will only shed 1-2 hairs pr. shave form then on.

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 09-27-2015, 02:59 PM
#12
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Now I am intrigue, now I want to see that crazy badger Biggrin

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 09-27-2015, 03:01 PM
#13
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I have no doubt the vendor will replace the brush, At least I'm 90 % sure they will. My main concern was did I cause the harm of the brush even though I do have several brushes and never had a problem.

The vendor has never had a bad transaction that I have ever read and I have no doubt they would replace this brush as not only did the knot fall out but the actual knot is now falling apart, there's no repairing it.

I just wanted to make sure I wasn't at fault before I go asking for a new brush. Kind of a moral issue I guess. Basically I don't want anything for free if it tore up because something I did.

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 09-27-2015, 03:23 PM
#14
  • Devilanche
  • Active Member
  • Singapore (CONUS post address)
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Knot should never fall out of the handle that easily.

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 09-27-2015, 03:31 PM
#15
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Bad epoxy, or not enough of it?

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 09-27-2015, 04:20 PM
#16
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(09-27-2015, 03:31 PM)hrfdez Wrote: Bad epoxy, or not enough of it?

It looks to me like maybe both. Now I've not seen many brushes ,matter of fact I've never seen a knot come out so I can't say for sure.

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 09-27-2015, 05:00 PM
#17
  • chamm
  • Expert on nothing
  • Central Ohio
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(09-27-2015, 11:59 AM)Simpson1919 Wrote: 125 degrees sounds incredibly hot to soak a brush in, the water needs only to be warm.

Well, I was going to say that 125°F wasn't too hot - I have always read the "too hot to touch" axiom, and 120°F was the temperature to which I used to heat my kids' baby bottles.

But I've no business arguing here... I'd say he knows a thing or two more about brush hair than I do.. Biggrin

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 09-27-2015, 05:17 PM
#18
  • Andrew
  • Senior Member
  • Austin, TX
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Unless you are withholding information, I'd say the brush is faulty and should be replaced. What has happened to your brush is catastrophic. Jackie Chiles might say it's outrageous, egregious, preposterous. Please let us know how this turns out.


Andrew

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 09-27-2015, 05:52 PM
#19
  • bullgoose
  • The Enabler
  • Redondo Beach, California, U.S.A
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(09-27-2015, 05:17 PM)Andrew Wrote: Unless you are withholding information, I'd say the brush is faulty and should be replaced. What has happened to your brush is catastrophic. Jackie Chiles might say it's outrageous, egregious, preposterous. Please let us know how this turns out.


Andrew

haha...I love a Seinfeld reference.

I agree that it sounds like a defective brush and you should get a replacement. However, if the brush happens to be a Thater, you may be out of luck. They set the upper limit of water temperature at 104 degrees. Tongue

[Image: EczJH5j.jpg]

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 09-27-2015, 06:25 PM
#20
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Reason #1 in that list is what did me in with Saville Row.

Hopefully you get a positive response from the Maker.

All evidence has been buried. All tapes have been erased.

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