11-20-2015, 11:53 AM
#1
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After waiting forever for Mike to fill an order for shampoo bars, I was finally notified that they were shipped.  Unfortunately, in the interim I had moved.  And despite the fact that I had submitted a change of address to the USPS a week ago, and it had been verified as being in effect last Monday, the carrier attempted to deliver the Priority Mail parcel to my OLD address yesterday and then marked the parcel as undeliverable and to be returned to sender.  And this is not just a First Class item, but 2-day PRIORITY.  So now it will go back to Mike, and I will have to pay a repeat shipping charge to get it sent again to my new address.  Having worked in the past as a USPS clerk-carrier, I can state from experience that the majority of their employees are hired - and then kept on for years as deadwood who can't be fired - for reasons other than competence.

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 11-20-2015, 12:00 PM
#2
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I can't stand the USPS and normally use Fed Ex instead. When I do use the past office I go to a gas station we have that offers postal service. In Vegas I have experienced the worsed customer service imaginable. The employees are always rude and usually slow too, but slow in an almost intentional manner. They make good money there and provide poor service, whereas UPS and FedEx employees make less money yet are competent and provide good service usually.

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 11-22-2015, 06:25 PM
#3
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only thing positive I can say about postal service is their priority service is usually priced well and suitable for small items for shaving gears, and they usually deliver within 2~3 scheduled delivery time frame.
First class, not so consistent, but usually delivers within 3~5 days, but tracking information can be inaccurate or not up-to-date sometimes.

Regarding employees, a lot of clerks are usually very very slow, and like hobbyist said, almost intentionally slow, having a mentality of "I get paid by the hour, so I don't have to hurry"

I hate going to post office to ship because it takes forever if I get in line, so if I do ship something, I usually print at home and go to kiosk location with a dropoff box.

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 11-18-2018, 06:58 PM
#4
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My current USPS complaint: carrier dropped of 2 packages at my door, but not the 3rd, saying the address was insufficient. I have since confirmed via the shipper and the post master that the address was good--and he said 2 troubling things to me: one, that he can't understand why the postman didn't just drop it off--and two, when he realized who the postman was, he said his name, rolled his eyes and shook his head, while heavily sighing. That pretty much squashed my hope that I'd ever see that package.

Problem is--no one can find the package now. The carrier doesn't recall the event, the post office can't find it, the tracking info hasn't updated in 2 weeks--and the shipper hasn't had it returned. 

In USPS limbo. Post office has been very upfront about taking responsibility for the error (s) but still can't locate the package--even to return it.

It had a DE razor in it I picked up for a song on Ebay too. Glad I could vent. Been upset about this for several days.

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 11-19-2018, 07:26 AM
#5
  • SCOV
  • Senior Member
  • Minnesota
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My normal USPS postal carrier is excellent and delivers to door (live in loft/condo building).  Normal UPS driver is also excellent.  Both accurate and friendly.   Local USPS office is friendly and efficient.  I will say Intl shipments processed thru Chicago seem slower than processed thru LA or NYC.

I cannot order directly from Google.  Fed Ex seems to put the shipment on the wrong truck and not delivered.  Pixel phone had 7 "attempted deliveries" before I cancelled.  Recent Google Home Hub was same problem but I cancelled after first issue.  50% of Fed Ex delvieres are to the common mail area

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 11-19-2018, 07:49 AM
#6
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The USPS lost an item I shipped to a customer back in October.  They found it a few weeks later, opened the package, removed some of the items, then delivered it.

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 11-19-2018, 08:34 AM
#7
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I’ve shipped a few thousand packages via USPS. The domestic loss rate is almost zero. Maybe 2-3 packages over 3+ years. International is a bit higher, but still less than 1%. I’m a huge USPS fan.

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 11-19-2018, 10:22 AM
#8
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Reading this thread makes me feel like I’m reading ‘yelp’ reviews. Almost all negative. No one mentions how many packages they’ve delivered for a GREAT price without a delay or loss.

Edit: I posted too soon, Blackland is doing the USPS a solid here.

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 11-19-2018, 06:54 PM
#9
  • Garb
  • Active Member
  • Oregon
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I get worried every time USPS gets involved with my shipped items from GB but in all honesty not once have I had any problems and generally takes under 8 days including customs.

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