01-19-2017, 03:38 PM
#21
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(01-19-2017, 03:30 PM)glassmtn Wrote: Mine is a V1 with a B.

eric.

I am wrong then  Biggrin . Mine is V1 #667 with A

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 01-19-2017, 04:58 PM
#22
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(01-19-2017, 03:38 PM)Bobusa Wrote:
(01-19-2017, 03:30 PM)glassmtn Wrote: Mine is a V1 with a B.

eric.

I am wrong then  Biggrin . Mine is V1 #667 with A




Interesting, mine is #16xx with a backwards B.

eric.

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 01-20-2017, 05:52 PM
#23
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(01-19-2017, 04:58 PM)glassmtn Wrote:
(01-19-2017, 03:38 PM)Bobusa Wrote:
(01-19-2017, 03:30 PM)glassmtn Wrote: Mine is a V1 with a B.

eric.

I am wrong then  Biggrin . Mine is V1 #667 with A




Interesting, mine is #16xx with a backwards B.

eric.

Mine is #1926 with a B.

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 01-21-2017, 11:19 AM
#24
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(01-20-2017, 05:52 PM)SharpSpine Wrote:
(01-19-2017, 04:58 PM)glassmtn Wrote:
(01-19-2017, 03:38 PM)Bobusa Wrote: I am wrong then  Biggrin . Mine is V1 #667 with A




Interesting, mine is #16xx with a backwards B.

eric.

Mine is #1926 with a B.

First post...... I just received a replacement for my recently purchased OneBlade that had a cosmetic defect.  This razor has a serial # of OB 11225 and has an 'A' stamped on the bottom of the head.  There was a post at 'Against the Grain' that I read that said that there was a slight weight difference between the two versions with version 1 weighing 89.2 grams and version 2 weighing 87.6 grams.  I have some very accurate gram scales and my razor weighs 87.64 grams without a blade.  

Love the razor.....

Victor

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 03-06-2017, 12:24 PM
#25
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The serial # is A0004103. Do you know what version that is?

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 03-06-2017, 12:36 PM
#26
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The serial # is A0004103. Do you know what version that is?

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 03-06-2017, 01:17 PM
#27
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(01-17-2017, 10:52 AM)ajmiami Wrote:
(01-17-2017, 10:39 AM)Mr_Smartepants Wrote: Plot-twist...there is no difference, only marketing hype.  24


There is a difference. The v1 is great, but the v2 is a bit better. Ymmv


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Better how?

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 03-06-2017, 03:59 PM
#28
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(03-06-2017, 12:36 PM)Sethman Wrote: The serial # is A0004103. Do you know what version that is?

I believe that anything before 4000 is from the very first batch that didn't have any issues. It's my belief that a number as yours so close to 4000 could potentially have the defect that caused them to come out with the v2. I would check to make sure that your blade sits in the razor head perfectly flat.

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 03-07-2017, 05:56 AM
#29
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(03-06-2017, 03:59 PM)SharpSpine Wrote:
(03-06-2017, 12:36 PM)Sethman Wrote: The serial # is A0004103. Do you know what version that is?

I believe that anything before 4000 is from the very first batch that didn't have any issues. It's my belief that a number as yours so close to 4000 could potentially have the defect that caused them to come out with the v2. I would check to make sure that your blade sits in the razor head perfectly flat.

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 03-07-2017, 05:57 AM
#30
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(03-07-2017, 05:56 AM)Sethman Wrote:
(03-06-2017, 03:59 PM)SharpSpine Wrote:
(03-06-2017, 12:36 PM)Sethman Wrote: The serial # is A0004103. Do you know what version that is?

I believe that anything before 4000 is from the very first batch that didn't have any issues. It's my belief that a number as yours so close to 4000 could potentially have the defect that caused them to come out with the v2. I would check to make sure that your blade sits in the razor head perfectly flat.

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 03-07-2017, 06:02 AM
#31
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(03-07-2017, 05:56 AM)Sethman Wrote:
(03-06-2017, 03:59 PM)SharpSpine Wrote:
(03-06-2017, 12:36 PM)Sethman Wrote: The serial # is A0004103. Do you know what version that is?

I believe that anything before 4000 is from the very first batch that didn't have any issues. It's my belief that a number as yours so close to 4000 could potentially have the defect that caused them to come out with the v2. I would check to make sure that your blade sits in the razor head perfectly flat.

Thanks for your help so I can check if the blade líes flat while inserting the blade.

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 03-07-2017, 07:03 AM
#32
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(03-06-2017, 03:59 PM)SharpSpine Wrote:
(03-06-2017, 12:36 PM)Sethman Wrote: The serial # is A0004103. Do you know what version that is?

I believe that anything before 4000 is from the very first batch that didn't have any issues. It's my belief that a number as yours so close to 4000 could potentially have the defect that caused them to come out with the v2. I would check to make sure that your blade sits in the razor head perfectly flat.


Hi Sharpspine, could you help me what I have at my end. Serial number reads 6000 something but the blade lies flat on the bed. Please check the pics attached.[Image: e91fc180dc026317e3704f390011098d.jpg][Image: 81f1605795f2452ff42a98977c707e12.jpg]


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 03-07-2017, 07:49 AM
#33
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(03-07-2017, 07:03 AM)Jags009 Wrote:
(03-06-2017, 03:59 PM)SharpSpine Wrote:
(03-06-2017, 12:36 PM)Sethman Wrote: The serial # is A0004103. Do you know what version that is?

I believe that anything before 4000 is from the very first batch that didn't have any issues. It's my belief that a number as yours so close to 4000 could potentially have the defect that caused them to come out with the v2. I would check to make sure that your blade sits in the razor head perfectly flat.


Hi Sharpspine, could you help me what I have at my end. Serial number reads 6000 something but the blade lies flat on the bed. Please check the pics attached.[Image: e91fc180dc026317e3704f390011098d.jpg][Image: 81f1605795f2452ff42a98977c707e12.jpg]


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Yours looks great Jags! I would suspect that you have a v2. Keep in mind though that this is all conjecture on my part as I've sat back and watched things happen. I don't believe that anything official has been said by OneBlade regarding these things.

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 03-07-2017, 07:52 AM
#34
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(03-07-2017, 06:02 AM)Sethman Wrote:
(03-07-2017, 05:56 AM)Sethman Wrote:
(03-06-2017, 03:59 PM)SharpSpine Wrote: I believe that anything before 4000 is from the very first batch that didn't have any issues. It's my belief that a number as yours so close to 4000 could potentially have the defect that caused them to come out with the v2. I would check to make sure that your blade sits in the razor head perfectly flat.

Thanks for your help so I can check if the blade líes flat while inserting the blade.

Yes, just insert a blade and then look at it from the front. You can see the pictures above that Jags shared to see how the blade should appear when loaded.

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 03-07-2017, 07:54 AM
#35
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I bought this around the same time last year. Much before this 'smiley thing' came to picture. This surely is v1.

But I am very happy with the performance of the razor. Only downside is Feather blade in it wears fast enough.


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 03-07-2017, 09:05 AM
#36
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(03-07-2017, 07:54 AM)Jags009 Wrote: I bought this around the same time last year. Much before this 'smiley thing' came to picture. This surely is v1.

But I am very happy with the performance of the razor. Only downside is Feather blade in it wears fast enough.


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Wow, then they were more than 2,000 units beyond where I thought they were when things went wonky. Thanks for the info and I'm glad that it is working so well for you. Perhaps it was closer to 7,000 when they started having all of the blade smiling issues. 

I've just sent a message to OneBlade CEO Tod Barrett asking if he can give any definitive information as to where v1 razors end and where v2 begins. I will update when I receive a response.

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 03-08-2017, 09:50 AM
#37
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(03-07-2017, 09:05 AM)SharpSpine Wrote:
(03-07-2017, 07:54 AM)Jags009 Wrote: I bought this around the same time last year. Much before this 'smiley thing' came to picture. This surely is v1.

But I am very happy with the performance of the razor. Only downside is Feather blade in it wears fast enough.


Sent from my iPhone using Tapatalk

Wow, then they were more than 2,000 units beyond where I thought they were when things went wonky. Thanks for the info and I'm glad that it is working so well for you. Perhaps it was closer to 7,000 when they started having all of the blade smiling issues. 

I've just sent a message to OneBlade CEO Tod Barrett asking if he can give any definitive information as to where v1 razors end and where v2 begins. I will update when I receive a response.

I contacted Oneblade and this is what they told me:

Seth,

Our records show no defects with that serial number and it should be in perfectly good condition — it is indeed a 1.0 razor. We will honor our lifetime warranty for any manufacturing defects if something were to happen in the future and they would be subject to inspection. Our 100% paid-for repair/replace policy as it relates to our lifetime warranty does not cover accidental damage which would result in a repair/replacement charge.

Is there an issue your are referring to or are you just referring to the warranty?

Any exchange for a newer version would result in an upgrade fee. One we can discuss in the event that you wish to do so.

Best Shaves,
Dominic Morrone | OB 02019
Customer Success Manager

--
OneBlade, Inc.
onebladeshave.com
{#HS:330010910-28146#}
On Tue, Mar 7, 2017 at 1:04 PM UTC, Seth Klein <sethklein56@gmail.com> wrote:
I purchased a oneblade razor and wanted to know if the serial number A0004103 is defective or not. If this version has problems can I return to you for an exchange to a newer version?

I have not used it and hope your lifetime warranty will cover this issue.

Please tell me what to do.

Thanks,

Seth Klein
206-353-4540

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 03-08-2017, 10:25 AM
#38
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Thanks Seth.


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 03-08-2017, 01:49 PM
#39
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I've been in touch with Tod at OneBlade and he gave me a very detailed answer that is unfortunately not as straight forward as I would have thought. However, it makes lots of sense and connects the dots with some of the inconsistencies I was noticing from the sideline. I will have to wait until after work to be able to paraphrase what he shared with me.

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 03-08-2017, 08:26 PM
#40
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Seth,

If you were to have a "smiling" blade issue we would need to inspect that on site but this specific razor was manufactured in a batch prior to experience that issue. That issue effected a small batch that was produced with a head slightly small than the exact dimensions that we have defined over time. This small variation cause the bend in the blades because the head was too small by incredibly small margins.

The main finding from our latest round of R & D over this past summer is that by changing our latching system from our original design whereby the blade in our razor, once latched in place, is restricted from moving in any direction relative to the razor, to a completely opposite design approach where the blade, once latched, is still able to move in all three dimensions. Meaning, that the blade is able to move:

• Side to side
• Front to back
• Up and down (this is accomplish via a longitudinal pivot point approximately half way back from the cutting edge of the blade, which allows the blade edge to rock up and down during the shaving process)

These changes have effected a significant increase in the comfort and the effectiveness of the shaving experience with our OneBlade Razor, including a significant improvement in the ‘Forgiveness’ aspect of our razor. So, in addition to the extraordinary ‘Forgiveness’ that comes from the pivoting head design of our razor, our ‘floating blade’ innovation gives us substantially increased ability to overcome many of the typical user errors as well as deal with the extreme differences in skin topography and skin types of our potential customers. We know that the comfort level experienced during shaving along with being able to avoid nicks or cuts are key drivers in overall customer satisfaction.

In essence, we have increased the mildness of our razor while increasing the efficiency and closeness of the shave - no other single edge or double edge razor can make this claim

We also switched to an even higher quality stainless steel material for the head parts of our razor which is significantly stronger and harder than the material that we were using.

Best,
Dominic

--
OneBlade, Inc.
onebladeshave.com
{#HS:330010910-28146#}
On Wed, Mar 8, 2017 at 5:39 PM UTC, Seth Klein <sethklein56@gmail.com> wrote:
Dominic,

Thanks for informing me that my serial number did not have a problem as some version 1's do.

I investigated the issue with the version 1 model which told me that some of razors had a defect when loading a new blade. On one website they called the defect a "smiling" problem where the blade didn't lay flat when loading a new blade.

I'm just curious to know how version 2 differs from version 1. Was version 2 created because of the defect I mentioned with version 1? What are the differences between version 1 and 2?

Again thanks for your help. I may upgrade in the future. I can't wait for my version 1 to arrive by UPS.

Seth
206-353-4540



On Tue, Mar 7, 2017 at 8:40 PM UTC, OneBlade Support <info@onebladeshave.com> wrote:
Seth,

Our records show no defects with that serial number and it should be in perfectly good condition — it is indeed a 1.0 razor. We will honor our lifetime warranty for any manufacturing defects if something were to happen in the future and they would be subject to inspection. Our 100% paid-for repair/replace policy as it relates to our lifetime warranty does not cover accidental damage which would result in a repair/replacement charge.

Is there an issue your are referring to or are you just referring to the warranty?

Any exchange for a newer version would result in an upgrade fee. One we can discuss in the event that you wish to do so.

Best Shaves,
Dominic Morrone | OB 02019
Customer Success Manager

--
OneBlade, Inc.
onebladeshave.com


On Tue, Mar 7, 2017 at 1:04 PM UTC, Seth Klein <sethklein56@gmail.com> wrote:
I purchased a oneblade razor and wanted to know if the serial number A0004103 is defective or not. If this version has problems can I return to you for an exchange to a newer version?

I have not used it and hope your lifetime warranty will cover this issue.

Please tell me what to do.

Thanks,

Seth Klein
206-353-4540

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