08-12-2012, 11:07 AM
#1
  • slantman
  • Expert Shaver
  • Leesburg, Florida
User Info
I am away from home and staying at my Daughter's house and noticed several days ago that my laptop battery is not charging. It says 97% available(plugged in,not charging).
So after reading several Googles about chargers going bad I just ordered a replacement online.

Did I do the right thing?

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 08-12-2012, 11:19 AM
#2
  • freddy
  • Senior Member
  • San Diego, California, U.S.A.
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Jerry, let the laptop get lower, to about 70% of charge, and then try your old charger. Sometimes, with my Asus laptop, if the charge is as high as yours and I have the laptop plugged in and in use, I get that same message. If you get that same message at 70% then going with a new charger probably wasn't a bad idea. Andrew or some of our more tech savvy admins./mods. may know better.

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 08-12-2012, 11:25 AM
#3
  • slantman
  • Expert Shaver
  • Leesburg, Florida
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All my laptops have never gone below 100% and this one (Acer) went from 100 to 98 to 97 today so I am thinking its running mainly on battery.

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 08-12-2012, 11:26 AM
#4
  • Dave
  • Moderator Emeritus
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Was it charging fine just before this? Try a different outlet of course. It can also be a bad battery as well.

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 08-12-2012, 11:29 AM
#5
  • freddy
  • Senior Member
  • San Diego, California, U.S.A.
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Let us know if the charger was the culprit. I don't use my laptop enough to really know for sure and I'd like to know for my own benefit.

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 08-12-2012, 11:42 AM
#6
  • krissy
  • Active Member
  • Cando, North Dakota
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can I ask where you ordered your charger?

My daughters laptop needs a new one. The youngest was using the laptop on the sofa and handed the laptop off to her older sister but forgot about the cord and got up to walk away. It bent the part that goes into the laptop but the part inside the laptop looks okay. So I need a new charger for that laptop, and an older one. (but that's another story)

Sorry to get off topic......

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 08-12-2012, 11:43 AM
#7
  • slantman
  • Expert Shaver
  • Leesburg, Florida
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(08-12-2012, 11:26 AM)Dave Wrote: Was it charging fine just before this? Try a different outlet of course. It can also be a bad battery as well.

I tried different outlets and same situation each day it seems to lose some charge.

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 08-12-2012, 11:45 AM
#8
  • slantman
  • Expert Shaver
  • Leesburg, Florida
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(08-12-2012, 11:29 AM)freddy Wrote: Let us know if the charger was the culprit. I don't use my laptop enough to really know for sure and I'd like to know for my own benefit.

Certainly will Freddy but it will have to wait until I get home.

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 08-12-2012, 11:46 AM
#9
  • freddy
  • Senior Member
  • San Diego, California, U.S.A.
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No rush. Just something to know in case I experience the same problem.

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 08-12-2012, 12:05 PM
#10
  • Dave
  • Moderator Emeritus
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(08-12-2012, 11:43 AM)slantman Wrote:
(08-12-2012, 11:26 AM)Dave Wrote: Was it charging fine just before this? Try a different outlet of course. It can also be a bad battery as well.

I tried different outlets and same situation each day it seems to lose some charge.

Hmmm sounds like the battery to me. Try this, take the battery out of the laptop and just plug the charger into the computer. If it powers on and works as normal, it's the battery or the motherboard.

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 08-12-2012, 02:28 PM
#11
  • slantman
  • Expert Shaver
  • Leesburg, Florida
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(08-12-2012, 12:05 PM)Dave Wrote:
(08-12-2012, 11:43 AM)slantman Wrote:
(08-12-2012, 11:26 AM)Dave Wrote: Was it charging fine just before this? Try a different outlet of course. It can also be a bad battery as well.

I tried different outlets and same situation each day it seems to lose some charge.

Hmmm sounds like the battery to me. Try this, take the battery out of the laptop and just plug the charger into the computer. If it powers on and works as normal, it's the battery or the motherboard.

Works fine without the battery. I will call the computer store where it was bought as I am sure it was under one year ago and still under warranty. Thanks for the tip.

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 08-12-2012, 02:33 PM
#12
  • Dave
  • Moderator Emeritus
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Glad I helped a bit. Can you cancel your order for the charger?

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 08-12-2012, 02:38 PM
#13
  • biggiej42
  • Looney for Rooney
  • Stony Point, NY
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I'm with Dave, sounds like your battery is no longer charging to capacity. If it dropping from 100% at full charge, the battery is most likely the culprit.

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 08-13-2012, 05:22 AM
#14
  • slantman
  • Expert Shaver
  • Leesburg, Florida
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(08-12-2012, 02:38 PM)biggiej42 Wrote: I'm with Dave, sounds like your battery is no longer charging to capacity. If it dropping from 100% at full charge, the battery is most likely the culprit.

I just got off the phone with the computer store where I bought the laptop and they told me to bring it in for testing. The good news is its still under warranty. I can't do this until the end of the week as I am not home.

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 08-13-2012, 05:32 AM
#15
  • Dave
  • Moderator Emeritus
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Just beware that the battery may not be covered under the warranty. Consumables often aren't and a battery is a consumable object. If they try to sell you a new battery I'd look on Amazon first. Amazon has great prices on laptop batteries. Just make sure to read the reviews

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 08-13-2012, 05:48 AM
#16
  • slantman
  • Expert Shaver
  • Leesburg, Florida
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(08-13-2012, 05:32 AM)Dave Wrote: Just beware that the battery may not be covered under the warranty. Consumables often aren't and a battery is a consumable object. If they try to sell you a new battery I'd look on Amazon first. Amazon has great prices on laptop batteries. Just make sure to read the reviews

The guy seemed to suggest that the whole laptop is covered but I will certainly take you advise. Thanks

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 08-13-2012, 10:19 AM
#17
  • freddy
  • Senior Member
  • San Diego, California, U.S.A.
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Good luck, Jerry. I hope everything is covered and that it doesn't cost you a penny. Smile

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 08-13-2012, 10:22 AM
#18
  • Dave
  • Moderator Emeritus
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That's how computer makers get you with their consumables clause. I've seen a few manufacturers go as far as not replacing a hard drive because they consider it a consumable as well.

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 08-13-2012, 10:48 AM
#19
  • slantman
  • Expert Shaver
  • Leesburg, Florida
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I will let you know by Thursday or Friday of the outcome.

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 08-13-2012, 07:34 PM
#20
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Good luck, Jerry! Computers! Sheesh!

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