03-26-2017, 08:48 AM
#1
User Info
I purchased a 24mm Thater 2-band fan from a US based vendor in October 2014. It has been 
part of a rotation of 5 brushes, so it doesn't get used often. I've followed pretty much all the 
instructions from Thater about not subjecting it to very hot water (over 40ºC) and treating it 
gently. It's never been dropped either. And I always clean it after using it.


So today, after my shave, I had it under a stream of warm water and was squeezing the lather 
out of the tips…..and the knot just broke off from the handle. What's worse is, that I'm over the 
warranty period of two years.

I have written to the vendor but it's the weekend so I probably won't hear till next week.
After reading some of the other threads on the troubles some have had with Thater, I'm 
not optimistic about my chances of getting this resolved. Try as I may, I can't imagine them 
believing that I didn't do anything wrong. 

As you can imagine, I'm pretty unhappy right now.


[Image: AYCIkiR.jpg][Image: al5mzNF.jpg][Image: gwxZlD5.jpg]

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 03-26-2017, 08:57 AM
#2
  • German
  • Simpson 2 Band Aficionado
  • USA
User Info
Seems it is an easy fix by gluing it back in?
I had the same happening to a Chubby once.
This can happen to any brush, either because the epoxy was not equally distributed (my case) or the knot may have been soaked too deep too often.

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 03-26-2017, 08:58 AM
#3
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After 3 years you might be lucky. Most warranties are 1-2 yrs on brushes. You can try to epoxy the knot back in. One thing a learned from my old man is never squeeze a knot...forces soap deeper in the knot.

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 03-26-2017, 09:05 AM
#4
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Sorry for your loss. I recently did something very stupid and broke my Jack Black Synthetic Fibre brush. The resin handle broke in 4 pieces.

I could have very well binned it but that inquisitive mind in me came into play. I used an instant adhesive to put it right back.

The brush doesn't look so beautiful since the adhesive oozed out of the handle to the surface and made it look little unpleasant now but is perfectly back in circulation. I don't just post my SOTD with it though....

Yours is still in a better condition than mine. Please try some good quality instant adhesive and you might very well like me be able to bring it back to life. All the best.


Sent from my iPhone using Tapatalk

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 03-26-2017, 09:21 AM
#5
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A little marine epoxy, and I think you'll be back in business.

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 03-26-2017, 10:22 AM
#6
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(03-26-2017, 09:21 AM)Shannon Wrote: A little marine epoxy, and I think you'll be back in business.


I agree.

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 03-26-2017, 10:28 AM
#7
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If you can't fix it yourself and Thäter will not help you, I think you could ship it to Rudy Vey and have him fix it for you for a fair price.

It's basically just glueing the knot back on - should take you 2 minutes to fix it and 2-3 days to dry.

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 03-26-2017, 02:13 PM
#8
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Your knot fell out, which can happen with any brush.  All you need is a small amount of 2-part epoxy to glue the knot back in.

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 03-26-2017, 07:36 PM
#9
  • blzrfn
  • Butterscotch Bandit
  • Vancouver USA
User Info
Gluing it back in should be pretty simple, but if let it dry completely first (wait a few days)

Sent from my Nexus 6P using Tapatalk

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 03-27-2017, 04:52 AM
#10
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(03-26-2017, 02:13 PM)TheLegalRazor Wrote: Your knot fell out, which can happen with any brush.  All you need is a small amount of 2-part epoxy to glue the knot back in.

I will get some Devcon 2part epoxy from the hardware store.

Looking at the pics, do you guys think I need any prep (eg. cleaning the surfaces with acetone, sandpapering etc)…or just I drop the epoxy in and glue it?

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 03-27-2017, 07:30 AM
#11
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(03-27-2017, 04:52 AM)Tester28 Wrote:
(03-26-2017, 02:13 PM)TheLegalRazor Wrote: Your knot fell out, which can happen with any brush.  All you need is a small amount of 2-part epoxy to glue the knot back in.

I will get some Devcon 2part epoxy from the hardware store.

Looking at the pics, do you guys think I need any prep (eg. cleaning the surfaces with acetone, sandpapering etc)…or just I drop the epoxy in and glue it?
I'd make sure their was no soap scum at glue up area using Q-tip and alcohol and you should be ready to go. That just my opinion. BTW don't use too much epoxy and have it squeeze out.  Cool

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 03-27-2017, 08:06 AM
#12
  • Nero
  • Ban Groupthink from Earth
  • le montagne
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(03-27-2017, 07:30 AM)GreeneMD Wrote: BTW don't use too much epoxy

Great advice!

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 03-27-2017, 08:11 AM
#13
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Dear Tester:

Now you will have a brush with a purple heart! ;-)

Pepe Peña

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 03-27-2017, 04:36 PM
#14
  • Nero
  • Ban Groupthink from Earth
  • le montagne
User Info
I'm surprised how little the knot was recessed in the handle hole!

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 03-27-2017, 04:56 PM
#15
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It looks like the bottom half of the glue base is still embedded in the socket.

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 03-27-2017, 05:50 PM
#16
  • MaxP
  • Senior Member
  • Madison, WI
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(03-27-2017, 04:56 PM)rsp1202 Wrote: It looks like the bottom half of the glue base is still embedded in the socket.

Indeed.  It doesn't look like the knot fell out, but rather the knot base broke.

Still a careful epoxy job should make it as good as ever.

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 03-27-2017, 08:54 PM
#17
  • SCOV
  • Active Member
  • Minnesota
User Info
Waterproof or marine epoxy as stated above.  Clean any loose debris.  Try and match the break - knot and handle.

Does appear the knot base split as opposed to full knot came out (unusual ??).  I had a knot come out recently - thinking the brush stand was tight and pulled the knot out.  At a talented friend's for repair now.

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 03-27-2017, 09:18 PM
#18
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(03-27-2017, 05:50 PM)MaxP Wrote:
(03-27-2017, 04:56 PM)rsp1202 Wrote: It looks like the bottom half of the glue base is still embedded in the socket.

Indeed.  It doesn't look like the knot fell out, but rather the knot base broke.

Yes…that is what has happened, although I'm encouraged that you feel it can be fixed.

The vendor I wrote to hasn't replied to me either. I think I will write to Thater next.

The slogan on their website says:

"Tine and tastes may change but quality remains constant."

This has certainly not been the case here.

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 03-27-2017, 11:45 PM
#19
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To those cursed with the handy gene, as many here are, your problem may look more like an opportunity for a one off Thater.  Old hot rodders mentality.  Yea I know it bites, a brush should last decades trouble free, right.  But it's outta warranty, who would replace it after 3 years of thrashing in the sink and suffocating in soap?  Would you?

I wonder if a Buffalo Nickel or Mercury Dime would fit in that bottom or an old iron penny? Maybe there's some sweet looking Singapore or Malaysian or Burma coin or an exotic token from a casino in Macau that would look good?  Can't ruin the knot sweating out that Thater button now.  Might get a little increase in backbone with a mm or two lower loft.  Or loosen it up with a half mm bigger bore.  Possibilities...

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 03-28-2017, 01:46 AM
#20
  • German
  • Simpson 2 Band Aficionado
  • USA
User Info
(03-27-2017, 09:18 PM)Tester28 Wrote:
(03-27-2017, 05:50 PM)MaxP Wrote:
(03-27-2017, 04:56 PM)rsp1202 Wrote: It looks like the bottom half of the glue base is still embedded in the socket.

Indeed.  It doesn't look like the knot fell out, but rather the knot base broke.

Yes…that is what has happened, although I'm encouraged that you feel it can be fixed.

The vendor I wrote to hasn't replied to me either. I think I will write to Thater next.

The slogan on their website says:

"Tine and tastes may change but quality remains constant."

This has certainly not been the case here.

Honestly, I don't see how this would cause you to doubt overall manufacturer quality. This can happen to any brush anytime.
And it can be fixed rather easily.

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