02-21-2018, 04:38 AM
#21
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My order of Morning Ghost was supposed to arrive yesterday but it seems to be adrift in the bowels of the PO. All the tracking updates say is "on the way to the next location". Well duh! Guess I'll let it go a couple days and then poke the PO to see what's what.

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 02-21-2018, 04:48 AM
#22
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(02-21-2018, 04:38 AM)barbe-rouge Wrote: My order of Morning Ghost was supposed to arrive yesterday but it seems to be adrift in the bowels of the PO. All the tracking updates say is "on the way to the next location". Well duh! Guess I'll let it go a couple days and then poke the PO to see what's what.

It's happened to me and it's frustrating.  I had one package from BullGoose get to Miami from California in two days.  The package then spent three days traveling among several zip codes in Miami.

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 02-21-2018, 05:44 AM
#23
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(02-21-2018, 04:48 AM)TheLegalRazor Wrote:
(02-21-2018, 04:38 AM)barbe-rouge Wrote: My order of Morning Ghost was supposed to arrive yesterday but it seems to be adrift in the bowels of the PO. All the tracking updates say is "on the way to the next location". Well duh! Guess I'll let it go a couple days and then poke the PO to see what's what.

It's happened to me and it's frustrating.  I had one package from BullGoose get to Miami from California in two days.  The package then spent three days traveling among several zip codes in Miami.

I realize there will be errors in a system as big as the PO and I can deal with them when they show where the package really is. I had one package come from Louisiana, I think, and it came to me in NE Georgia via California. Yep it bothered me, but I knew where it was. When the "tracking" just becomes generic "it's in the system somewhere and moving maybe" I start to think folks are working the system to CYA. Maybe I'm just too suspicious.

Dave

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 02-21-2018, 06:47 AM
#24
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I’m not necessarily bashing the USPS, there are some good people there (especially our local carrier). But it seems like in the past several months the quality of service has really suffered. I’m speaking primarily about packages but letters as well. I’ve had packages misrouted, gone AWOL, and taken weeks to arrive. In fact, I’ve had more packages delivered late than on time (both packages received as well as packages shipped). Maybe Amazon has overwhelmed the USPS. I don’t know what’s the cause, but it is frustrating.

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 02-21-2018, 01:28 PM
#25
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(02-21-2018, 05:44 AM)barbe-rouge Wrote: My order of Morning Ghost was supposed to arrive yesterday but it seems to be adrift in the bowels of the PO. All the tracking updates say is "on the way to the next location". Well duh! Guess I'll let it go a couple days and then poke the PO to see what's what.


Hi Dave. I'll have Audrey check on the delivery status of your order.

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 02-21-2018, 02:08 PM
#26
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(02-21-2018, 01:28 PM)ColdRiverSoap Wrote:
(02-21-2018, 05:44 AM)barbe-rouge Wrote: My order of Morning Ghost was supposed to arrive yesterday but it seems to be adrift in the bowels of the PO. All the tracking updates say is "on the way to the next location". Well duh! Guess I'll let it go a couple days and then poke the PO to see what's what.


Hi Dave. I'll have Audrey check on the delivery status of your order.

Thanks very much. I figured I'd wait a day or two and then poke them. Maybe if we work from both ends they can find it  Wink

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 02-23-2018, 08:43 AM
#27
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Olfactory Hue and Morning Ghost Aftershave Splash are now back in stock!

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 02-23-2018, 08:53 AM
#28
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Larry, any plans moving forward to add new scents to the Select line?  (specifically, your Fougere)

Thanks for all the hard work

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 02-23-2018, 02:11 PM
#29
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(02-23-2018, 08:53 AM)22bulldog Wrote: Larry, any plans moving forward to add new scents to the Select line?  (specifically, your Fougere)

Thanks for all the hard work

The SELECT line will be expanded with seasonal type scents rotating in out of our line-up. You can expect the return of Fougere early this summer.

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 03-03-2018, 03:08 PM
#30
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Olfactory Hue and Morning Ghost Aftershaves are back in stock.

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 03-12-2018, 04:20 AM
#31
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The following will be back in stock and available today (Monday 3/12) at 12pm EST.

GLIDE Shaving Cream Soap
1. Olfactory Hue

SELECT Shaving Soap
1. American Barbershop
2. Bergamot & Bay
3. Citrus
4. Puro Fresco

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 03-12-2018, 06:22 AM
#32
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I just wanted to post an update on my order of Morning Ghost Glide that got lost in the bowels of the post office. Larry and Audrey contacted me and let me know they were tracking the package from their end.  Eventually the package was declared lost and a replacement sent. Turns out both the original package and the replacement arrived in my mail box the same day!? A label was provided to return the spare package and now all is right in the world.
Really great support from the folks at Cold River. 

Dave

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 03-12-2018, 08:47 PM
#33
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Just placed my first order for some of these soaps.

Two "Glide" series, and two "Select" series.

You guys seem to think very highly of these products...

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 03-12-2018, 08:53 PM
#34
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(03-12-2018, 08:47 PM)Razordude Wrote: Just placed my first order for some of these soaps.

Two "Glide" series, and two "Select" series.

You guys seem to think very highly of these products...

I just spent an entire month with select v2 (after using glide) and it was a great month of shaves. Glide is... pretty amazing. I think you’ll be very impressed.

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 03-12-2018, 08:57 PM
#35
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(03-12-2018, 08:53 PM)mike_the_kraken Wrote:
(03-12-2018, 08:47 PM)Razordude Wrote: Just placed my first order for some of these soaps.

Two "Glide" series, and two "Select" series.

You guys seem to think very highly of these products...

I just spent an entire month with select v2 (after using glide) and it was a great month of shaves. Glide is... pretty amazing. I think you’ll be very impressed.

Thank you, sir.

I value y'all's opinions on here.

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 03-13-2018, 06:51 AM
#36
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I am truly enjoying the lime coconut select. Finally scratches that old trumpers coconut itch.

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 03-19-2018, 05:08 AM
#37
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Glide Morning Ghost Shaving Cream Soap and Aftershave Splash will be available for purchase today at 12 pm EST.

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 04-06-2018, 01:03 AM
#38
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Announcing the release of Springtime in our SELECT shaving soap. Available for a limited time beginning 4/6/18 at 12 pm EST.

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 04-06-2018, 07:48 AM
#39
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Could you give us an idea of the scent notes in the Springtime scent?  Thanks.

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 04-06-2018, 02:42 PM
#40
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(04-06-2018, 07:48 AM)kingfisher Wrote: Could you give us an idea of the scent notes in the Springtime scent?  Thanks.

It’s difficult to pin down as there are no real dominating notes and nothing else I can say it smells like. It’s defintley a fresh scent, not a single note but more of a cologne type. Has a lot going on.

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