10-25-2018, 05:24 PM
#21
  • Garb
  • Active Member
  • Oregon
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We run a bicycle shop and I can tell you stories for days about some of the idiots we have to deal with. I mean really, complaining that they had a flat tire and wanted their money back? Or just the other day some idiot wanted change for C-note and we advised him we couldn't do it and he called us lovers of the other side and complained that we didn't care for the working people? 
Nah PH, you just have to buckle down and laugh at these people. Hope you find some humor in their blabbing.

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 10-25-2018, 05:47 PM
#22
  • bullgoose
  • The Enabler
  • Redondo Beach, California, U.S.A
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(10-25-2018, 04:19 PM)Entasis Wrote: Well, Phil, I guess this means he's off the Christmas card list!!!

Haha...maybe a lump of coal for him.

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 10-25-2018, 05:51 PM
#23
  • bullgoose
  • The Enabler
  • Redondo Beach, California, U.S.A
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(10-25-2018, 05:24 PM)Garb Wrote: We run a bicycle shop and I can tell you stories for days about some of the idiots we have to deal with. I mean really, complaining that they had a flat tire and wanted their money back? Or just the other day some idiot wanted change for C-note and we advised him we couldn't do it and he called us lovers of the other side and complained that we didn't care for the working people? 
Nah PH, you just have to buckle down and laugh at these people. Hope you find some humor in their blabbing.

The flat tire is similar to customers who want a refund due to getting a nick from an aggressive razor. These people can usually be talked off the ledge. It is the whackos that can really wear you out.

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 10-25-2018, 05:56 PM
#24
  • Entasis
  • Atop the Razor's Edge
  • Southern California
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(10-25-2018, 05:47 PM)bullgoose Wrote:
(10-25-2018, 04:19 PM)Entasis Wrote: Well, Phil, I guess this means he's off the Christmas card list!!!

Haha...maybe a lump of coal for him.

I was thinking more along the lines of an empty Asylum cardboard box.

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 10-25-2018, 06:32 PM
#25
  • Entasis
  • Atop the Razor's Edge
  • Southern California
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(10-25-2018, 10:18 AM)bullgoose Wrote:
  • He claims to not know who sent him the gift. If that is true, how does he know that the gift was an Asylum 89? The Asylum boxes do not indicate what model is inside. 

That's a bit interesting as I had someone that I made friends here the Nook send me a gift directly from Bullgoose and it indicated whom it from. (BTW, it was a very nice gift.) Who sends an anonymous gift, especially of that caliber? Great con—fail!

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 10-25-2018, 06:34 PM
#26
  • bullgoose
  • The Enabler
  • Redondo Beach, California, U.S.A
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(10-25-2018, 01:20 PM)bkatbamna Wrote: Wow.  How terrible.  This kind of thing has increased a lot recently.
It is definitely much much worse than when I first started out. 
(10-25-2018, 01:22 PM)primotenore Wrote: Wow. I am flabbergasted. Sorry you had to endure that, Phil.
Thank you Primo.
(10-25-2018, 02:19 PM)Asafiev Wrote: That is a tremendous amount of negativity to endure.  A thief takes a toll on so many levels.  Sorry Phil, you don't need this in your life.
That is very true. It is very draining both financially and mentally. It also serves to make shopkeepers more wary. 
(10-25-2018, 03:01 PM)Watson15 Wrote: This is a major problem for e-commerce. The other aspect of this is that there are also fees typically associated with chargebacks, so you lose the product and pay a fee. It can take several good orders to make up for a fraudulent one. Keep up the good fight, Phil.
This is definitely true. The fee that the cc company charges for a charge-back is just salt in the wound.

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 10-25-2018, 06:47 PM
#27
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(10-25-2018, 03:36 PM)Steelman Wrote: Seriiously, it only took 50 years to go from the greatest generation to the worst.

I'm not sure that is a fair or gentlemanly generalization.

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 10-25-2018, 06:50 PM
#28
  • pbrmhl
  • Senior Member
  • Seattle
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(10-25-2018, 06:47 PM)ksn2273 Wrote:
(10-25-2018, 03:36 PM)Steelman Wrote: Seriiously, it only took 50 years to go from the greatest generation to the worst.

I'm not sure that is a fair or gentlemanly assessment.

I agree. We don't know the age of the party in question. I, for one, have tremendous faith in the younger folks, if they can just figure out how to vote.

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 10-26-2018, 06:27 AM
#29
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That is absolutely crazy.  Who in their right minds think a scheme like this will work?  And what is the point of the second email?  An angry rant after the dumb scheme didn't work out?

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 10-26-2018, 06:42 AM
#30
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Trying to scam and swindle a business isn't done by someone in their right mind to begin with... and I think you're spot on with your guess about the second email Andrew.

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 10-26-2018, 07:47 AM
#31
  • chazt
  • Senior Member
  • Queens, NY
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What amazes me are the cujones some people have. Who does that?!?

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 10-26-2018, 08:42 AM
#32
  • Steelman
  • SUPPORT OUR POLICE OFFICERS
  • Delaware
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(10-25-2018, 06:50 PM)pbrmhl Wrote:
(10-25-2018, 06:47 PM)ksn2273 Wrote:
(10-25-2018, 03:36 PM)Steelman Wrote: Seriiously, it only took 50 years to go from the greatest generation to the worst.

I'm not sure that is a fair or gentlemanly assessment.

I agree. We don't know the age of the party in question. I, for one, have tremendous faith in the younger folks, if they can just figure out how to vote.


Ok my generalization was a bit harsh.

Let me give you just one example of what i mean. 

My sister is in her 50's and works for a well known fashion company in NYC. Shes worked there for many years and is senior management. 

When the POTUS arrived in NYC, she looked out of her office window to watch the motorcade. She is not political. At all. Just jumped at the opportunity. I mean, how often does the President travel down your street? 

To make a long story short, she was called every despicable name you can remember from the schoolyard. She had notes taped to her desk & chair. She was ridiculed publically at a staff meeting. She started working from home because of this but still endured daily insults. She elected to find another position with another company - despite having a stellar record for years. 

I have a dozen other stories like this. 

I didnt mean to hijack this thread. But i respect the people here at TSN and just wanted you to know where I'm coming from with my comment and that I understand why Phil has to deal with rascals because it just seems that nowadays bad manners are tolerated and good manners seldom acknowledged.or rewarded

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 10-26-2018, 09:26 AM
#33
  • Johnny
  • Super Moderator
  • Wausau, Wisconsin, USA
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(10-26-2018, 08:42 AM)Steelman Wrote:
(10-25-2018, 06:50 PM)pbrmhl Wrote:
(10-25-2018, 06:47 PM)ksn2273 Wrote: I'm not sure that is a fair or gentlemanly assessment.

I agree. We don't know the age of the party in question. I, for one, have tremendous faith in the younger folks, if they can just figure out how to vote.


Ok my generalization was a bit harsh.

Let me give you just one example of what i mean. 

My sister is in her 50's and works for a well known fashion company in NYC. Shes worked there for many years and is senior management. 

When the POTUS arrived in NYC, she looked out of her office window to watch the motorcade. She is not political. At all. Just jumped at the opportunity. I mean, how often does the President travel down your street? 

To make a long story short, she was called every despicable name you can remember from the schoolyard. She had notes taped to her desk & chair. She was ridiculed publically at a staff meeting. She started working from home because of this but still endured daily insults. She elected to find another position with another company - despite having a stellar record for years. 

I have a dozen other stories like this. 

I didnt mean to hijack this thread. But i respect the people here at TSN and just wanted you to know where I'm coming from with my comment and that I understand why Phil has to deal with rascals because it just seems that nowadays bad manners are tolerated and good manners seldom acknowledged.or rewarded

Signs011

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 10-26-2018, 10:08 AM
#34
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Andrew the 2nd e-mail was sent to sweet talk Phil into forking over a free razor. He probably can't figure out why it didn't work.

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 10-26-2018, 11:26 AM
#35
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(10-25-2018, 05:56 PM)Entasis Wrote:
(10-25-2018, 05:47 PM)bullgoose Wrote:
(10-25-2018, 04:19 PM)Entasis Wrote: Well, Phil, I guess this means he's off the Christmas card list!!!

Haha...maybe a lump of coal for him.

I was thinking more along the lines of an empty Asylum cardboard box.

Yeeeeeeeees  Clap

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 10-26-2018, 01:24 PM
#36
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A friend of ours was a manager at a local Canadian supermarket chain.  She had a woman grocerie shop through the whole store, while eating chips from a bag she had opened while in the chip aisle.  After consuming most of the contents, she handed the bag back to the cashier at checkout saying she didn't like them and would not be buying them.  I guess she considers everything in the store to just be free samples that you can choose to pay for, or not.  Our friend the manager was not permitted to make any issue of this by upper manangement.  So Phil, do you have anything in a nice stainless that I could shave with for a year or so before I decide whether or not I'll be keeping it and sending payment?  Don't forget the blades either, if I don't find them suitable, I'll just dry them off and return them all with the razor.  Can't wait, really lookin' forward to tryin' out that bad boy.

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 10-26-2018, 01:29 PM
#37
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Oh ya, I bought one of those barberpole synthetic Omega Hi-Brushes off you back in 2013.  Keep an eye out for it, I'm not sure I really like it.  Maybe only used it two or three hundred times.

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 10-26-2018, 01:51 PM
#38
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(10-25-2018, 10:18 AM)bullgoose Wrote: When you think of shoplifting, you assume that it is being done at a brick and mortar store with the customer stuffing items into an overcoat or down his pants. However, those of us involved in e-commerce know better. There is just as much theft, if not more, from an e-commerce store. You would be amazed. 

Theft, or at least theft attempts, have risen dramatically in the past few years. Part of this can be attributed to the credit card companies in the form of charge-backs. While Paypal will investigate a claim and will weigh evidence on both sides, the credit card companies will not. All a customer has to do is claim the product did not match the description and they will win the charge-back whether or not this is a load of crap. I once had a customer buy two bottles of Boellis Panama cologne, use them for 5 months and then file a claim with the credit card company claiming that the scent was not as described.

Scam artists are also constantly trying to get store owners to send them something for free. These guises take many forms but they almost always use deception and try to appeal to your good nature. While there are many different forms, an example may help. Last week, we received the following email:

I received your Asylum 89 DE Razor as a retirement gift. When we opened the wooden box we found no razor in it. All I know is this product came from your fine establishment. I’m sure this was simple mistake. I have provided you with my home address. This gift was an anonymous one so I have no order number, all I can give you is my word. I was raised by the good book so my integrity is without question. I had no need for an empty box, hence in the dumpster it went. I’m sure you have this razor laying around without a box in your facility. I respectfully request a shaving soap for the hassle of this mistake. Thank you in advance for your time and attention in this manner.
 
How can I be sure this is a scam? There are several telltale signs.
  • He claims to not know who sent him the gift. If that is true, how does he know that the gift was an Asylum 89? The Asylum boxes do not indicate what model is inside. 
  • If the invoice indicates that the order was for an Asylum 89, it would also list the recipient and the order number.
  • The Asylum razors are assembled by me, wrapped in their flour cloth towel and placed into the wooden box by me on an order by order basis. These is no way that I would include an empty box. While I certainly screw up from time to time, this is simply a mistake that I would never make. 
But -I played nice and indicated that I had no record of him as a customer or a recipient. Since I had no record of anyone in Illinois (his home address) buying an Asylum 89,  I asked if perhaps he could provide me with a few possibilities of who purchased the razor.  His true colors immediately showed. Raised by the good book? I don’t think so.

His reply was a profanity ridden rant filled with ad hominem attacks, political slurs, uncontrolled anger, and typos. Think that I am exaggerating? Here is his follow-up email (edited to comply with forum rules against profanity)

Wow, like I said stupid it was a gift. Can you not read. Who the hell orders there own retirement gift. The bullshit was sealed , there was no way in hell anyone in our circle took the dam razor. I can tell you are a liberal piece of shit. You have no loyalty to your military. I bet your whore of a grandma spit on returning soldiers in the 60’s. You have a thief in your mist maybe it’s you! So f*** you and your cheap ass razor you f***ing thief. #Trumpzilla 

This sort of incident has been on the rise for the past two years and it has really helped to take the fun out of the industry.

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 10-26-2018, 02:11 PM
#39
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I'm shocked, that grown up (?) people can behave like this.

Unfortunately the few idiots some times make you think the world is full of them, but I still hope and think we're only talking about a few morons, that didn't get a proper upbringing.

With Ron Steelmans post in mind.......

I'm not a Trump fan, but I'm still taken aback over how the left and right in the US have showed a lack of respect for the opposition since Trump was elected. 

For instance seeing my favourite actor, Robert de Niro, openly at an award show shouting "F*ck Trump" several times and then hear how the audience applauds him just made me lose most of my respect for Robert de Niro, and I will avoid his movies from now on - so very sad not to be able to watch Goodfellas and Casino any longer.

I see a new decline in how people in general behave publicly. No matter if you like or dislike Trump, at least have the courtesy to show a little bit of respect for the US President, evne though you strongly disagree with most of his political standpoints.

I grew up thinking the Left was about mutual respect and listening to the oppositions standpoints and accepting free speach. What you currently see in most US universities is denying a certain group of people the right to free speach thus ruining the chance of an honest debate. I thought universities was all about open minded debate and accepting all view points in order for the students to learn as much as possible.

Political rant over.

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 10-26-2018, 02:22 PM
#40
  • chazt
  • Senior Member
  • Queens, NY
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(10-26-2018, 01:24 PM)Laird Wrote: A friend of ours was a manager at a local Canadian supermarket chain.  She had a woman grocerie shop through the whole store, while eating chips from a bag she had opened while in the chip aisle.  After consuming most of the contents, she handed the bag back to the cashier at checkout saying she didn't like them and would not be buying them.  I guess she considers everything in the store to just be free samples that you can choose to pay for, or not.  Our friend the manager was not permitted to make any issue of this by upper manangement.  So Phil, do you have anything in a nice stainless that I could shave with for a year or so before I decide whether or not I'll be keeping it and sending payment?  Don't forget the blades either, if I don't find them suitable, I'll just dry them off and return them all with the razor.  Can't wait, really lookin' forward to tryin' out that bad boy.

When I was 17 years old I had a part-time job as a clerk in the men’s department at the local J.C. Penney store. One day an older gentleman walked in with a dirty, ratty old pair of dungarees that looked nearly threadbare in places and placed it on the counter. With no receipt. Initially I thought he brought them in because maybe he needed help finding a new pair in the same size or style. No. He said he wanted to exchange them. Didn’t like the way they wore. They were only a year or two old, and they should have lasted better than they did. I’m telling you, those pants had been through the mill many times over. My first reaction was, “Really? Serious?” Well, he didn’t appreciate my lack of enthusiastic compassion for his cause and demanded to speak with the manager, so naturally I paged Mr. Murphy for the exchange. When he arrived, Mr. Murphy inspected the pants and said to the man, “Follow me.” Ninety seconds later the man walked out of the store with a brand new pair of blue jeans. I was really taken aback. Mr. Murphy said it wasn’t worth the aggravation to have the man call the corporate office and complain about the store, the manager, or the sales clerk. “The customer’s always right, my boy,” he said and walked back to his office. Six months later Mr. Murphy was promoted to division manager.

But I wonder. That was 40+ years ago. Would he have done that today?

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