10-13-2019, 07:33 AM
#1
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This may be a long-shot, but I would love to add this brush to my den. If you are looking to move one to a new home, please think of me first.
[Image: MmgLQcB.jpg]

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 10-13-2019, 10:01 AM
#2
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(10-13-2019, 07:33 AM)primotenore Wrote: This may be a long-shot, but I would love to add this brush to my den. If you are looking to move one to a new home, please think of me first.
[Image: MmgLQcB.jpg]

A fantastic brush! I’ve been waiting for Mark to make more! Good luck!

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 10-16-2019, 04:00 AM
#3
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Well, fellow shavers, I just got Mark at Simpson to make me a "Hive" Traditional Ivory and a Manchurian knot. Booyakasha! 
Aaaaa

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 10-16-2019, 06:17 AM
#4
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(10-16-2019, 04:00 AM)primotenore Wrote: Well, fellow shavers, I just got Mark at Simpson to make me a "Hive" Traditional Ivory and a Manchurian knot. Booyakasha! 
Aaaaa

That is outstanding, Primo!  Kudos to Mark and Simpson for such personal service.

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 10-16-2019, 07:16 AM
#5
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(10-16-2019, 06:17 AM)TheLegalRazor Wrote:
(10-16-2019, 04:00 AM)primotenore Wrote: Well, fellow shavers, I just got Mark at Simpson to make me a "Hive" Traditional Ivory and a Manchurian knot. Booyakasha! 
Aaaaa

That is outstanding, Primo!  Kudos to Mark and Simpson for such personal service.
Thanks, Ricardo. Mark really came through and was amazing in his communication and personal customer service.

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 10-16-2019, 07:34 AM
#6
  • chazt
  • Senior Member
  • Queens, NY
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Now, that’s super responsive customer satisfaction! Mark seems to place this aspect of his business at the top of his model. Simpson/Progress-Vulfix may seem like a big company, but in reality they are a small business. Their secret to continued longevity is clearly a great product with a well deserved reputation for quality, and a policy of first rate customer service. Enjoy your new brush, Joseph. I know you’ll post photos when it arrives Wink

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 10-16-2019, 07:58 AM
#7
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(10-16-2019, 07:34 AM)chazt Wrote: Now, that’s super responsive customer satisfaction! Mark seems to place this aspect of his business at the top of his model. Simpson/Progress-Vulfix may seem like a big company, but in reality they are a small business. Their secret to continued longevity is clearly a great product with a well deserved reputation for quality, and a policy of first rate customer service. Enjoy your new brush, Joseph. I know you’ll post photos when it arrives Wink
You're exactly correct in your assessment of Simpson, Charlie. Thanks for the post and I will definitely share when it arrives.

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