Dell scam

I'm putting this out there just in case. These scammers are slippery.

I get a call from "Dell Support" on an 866 telephone number. Right away I should have known it was a scam. Dell does not call you out of the blue.
Then the guy asks if I did anything recently to my PC.
Then he says go to the msconfig function and see what services are stopped.
Then the guy says go to the web and look for ultraviewer.net
At this point I woke up. The site is a remote control site.
I asked him my service tag #. He knew it. Now I'm really awake. I told him I'd call him back. He said no he'd call me when was a good time?
So, how did this scammer get:
my home telephone #
my PC service tag #

After hanging up with the scammer, I called Dell support and relayed everything to them. They set up a special form just to deal with this scam.

Good luck!

(01-19-2020, 09:25 AM)jackgoldman123 Wrote: So, how did this scammer get:
my home telephone #
my PC service tag #

Best guess? Data breach at Dell.

Scammers are all over the place these days, and too many people falls for their scams. As you said; Dell (or Microsoft, or anyone like that) are going to call you out of the blue.

I have a dell but mine came through the business part which I think is a separate department so I haven’t gotten any calls (yet).
I’m not going to lie. At first glance i was EXTREMELY concerned because I thought it was titled “deli” scam. I was thinking “oh no you better not be trying to scam my deli meats.” NOBODY messes with my capicola!

I wished it was a deli scam. I worry about anyone not trained to recognize it.

(01-19-2020, 04:15 PM)chromedometone Wrote: I have a dell but mine came through the business part which I think is a separate department so I haven’t gotten any calls (yet).  
I’m not going to lie.  At first glance i was EXTREMELY concerned because I thought it was titled “deli” scam.  I was thinking “oh no you better not be trying to scam my deli meats.” NOBODY messes with my capicola!

Mmmm capicola.........

We used to get the same call from Apple Support. It’s definitely a scam.

(01-20-2020, 07:31 AM)bullgoose Wrote: We used to get the same call from Apple Support. It’s definitely a scam.

Initially the scam calls were so obvious but not now. Back then I'd say I don't have Microsoft, but now they know my tag # so this is quite scary. Unsuspecting consumers will get scammed.

whenever I get such a call I invariably hang up and when I get the chance I go to YouTube to watch the scammers get done in by the scammer patrol.