10-01-2012, 12:14 PM
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I just had a customer contact me inquiring where his Bay Rum was.

I use the PayPal e-mail notifications to inform me as to sales. I checked my records and the gent didn't show up in notifications for the 17th. But I open my acct up and there he is. Makes me look like an ass and maybe I was for trusting Paypal and e-mails.

OK, learning experience... Don't trust PayPal e-mail notifications, open the acct every day and look. Just a heads up for other vendors.

Have any other vendors had this problem? It's not the first time it's happened (2nd time in 2 years); it certainly isn't frequent.

32 6,490
 10-01-2012, 12:22 PM
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No, haven't had that issue.

What I do have is gmail combining emails from the same seller, so I have to split them up to read both messages.

9 3,046
 10-01-2012, 01:54 PM
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Thank you Brian for the heads up. This should apply to anyone using Paypal not only businesses.

132 13,519
 10-01-2012, 08:53 PM
  • bullgoose
  • The Enabler
  • Redondo Beach, California, U.S.A
User Info
No...I have never had that problem but I have had situations where there is a delay of several hours before I am notified. Strange.

48 19,383
 10-10-2012, 08:21 AM
  • Eskimo
  • Artisan & Custom Shaving Equipment
User Info
I have had that occur occasionally, however I receive an email notification from my site or from Ebay that a sale has taken place, which triggers me to look for the Paypal payment confirmation.

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