FEDEX

Fedex has managed to lose a shipment of 25 Rocnel Sailor Razors. The package made it to the United States but disappeared in Memphis on September 4th. Although I created a case on the missing razors on September 8th, FEDEX never bothered to contact me. After calling them daily since the 8th where they kept insisting it was just a logjam at customs, they declared the package lost yesterday afternoon. 

People complain about the USPS all the time but these days (Post Pandemic) all of the couriers are bad with almost zero customer support. If you happen to see Sailor razors popping up on Ebay, you will know why. They "fell off a truck".

(09-17-2022, 07:38 AM)bullgoose Wrote: They "fell off a truck".

...or they fell on Ebay?

Edit: Post service are not only worst then ever but also way more pricier then ever!

Bad luck, Phil. Sorry that happened.

The quality of service from all the major couriers has taken a huge hit the past two years. I'm hoping the package surfaces but...it's not looking good.

I know it may not be likely but I hope your package appears.

That's too bad - in my some 40 years of remote purchasing USPS is the only one I've used that has ever NOT failed completely in one way or another .. UPS has wrecked merchandise at least twice, as has FedEx.   DHL (very limited experience admittedly) lost a knot somewhere over the Atlantic.   The first two have also lost packages at least once each.  USPS has been late, packages have looked beat on, but has always delivered (albeit in some cases finally) a product that wasn't destroyed ..

(09-17-2022, 09:50 AM)garyg Wrote: That's too bad - in my some 40 years of remote purchasing USPS is the only one I've used that has ever NOT failed completely in one way or another .. UPS has wrecked merchandise at least twice, as has FedEx.   DHL (very limited experience admittedly) lost a knot somewhere over the Atlantic.   The first two have also lost packages at least once each.  USPS has been late, packages have looked beat on, but has always delivered (albeit in some cases finally) a product that wasn't destroyed ..

Agreed -For Domestic shipping, USPS has been better for me than UPS or FEDEX.  They have lost and broken a few but as an overall success rate, they have exceeded the private carriers.

Y’all have had better experiences than I with USPS - who’ve lost, delivered empty packages, and almost always deliver packages late. I only ship/select USPS as a last resort.

USPS has been great for me.  My problems have all been with Fedex.....

Here in my neck of the woods, FedEx has lost my wife’s medication, left a guitar in the rain and destroyed a shipment of books. USPS and UPS have lost packages and have delivered damaged cartons, broken contents and opened packages. They all rot.

For what it is worth, USPS has been good for me when it comes to shipping stuff from the US to Norway. Not that FedEx or DHS are bad - they are faster for sure - but I've never lost a package sent via the postal system. FedEx on the other hand...