03-19-2012, 10:48 AM
#1
User Info
Please see the below psted e-mail we have from Site Lock indicating that their records showing our site as infected were wrong. We did have an issue weeks back however Site Lock has not removed the site from their list.

Most anti Virus software work off a list and do not live scan a site each time you pull it up on your browser. This we learned the hard way. We hope this clears it up for now and know that additional steps were taken on our end to prevent this again.

Quote:Dear Joseph,

I have done a manual scan on your site and confirmed that there isn't any issues at this time. Due to this, I have submitted your website as a clean site to the Stop Badware team. Generally this process can take up to 24 hours depending on the amount of work that the BadWare team has.

Thank you,
John Bastian
SiteLock.com
--
SiteLock Team

5 273
 03-19-2012, 11:31 AM
#2
  • Johnny
  • Super Moderator
  • Wausau, Wisconsin, USA
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Joe,

This is good to know. Thanks for all your hard work in getting this resolved.

173 23,546
 03-19-2012, 01:03 PM
#3
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good to know. I've dealt with this stuff in the past and it is indeed a PITA to get it all cleared up.

40 5,830
 03-19-2012, 03:53 PM
#4
  • freddy
  • Senior Member
  • San Diego, California, U.S.A.
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That's great, Joe. Thanks for clearing this up.

2 11,211
 03-19-2012, 03:55 PM
#5
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I'm glad this was resolved well.

184 12,003
 03-19-2012, 05:50 PM
#6
  • Sully
  • Moderator Emeritus
  • Cedar Park, Texas
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This is good to hear. It must have been very frustrating getting this cleared up.

7 1,018
 03-19-2012, 06:05 PM
#7
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Excellent!

1 2,827
 03-19-2012, 06:38 PM
#8
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Joe,

Thank you for the updated information. Glad to see this outcome.

29 1,731
 03-20-2012, 03:11 AM
#9
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Good news! I hope that everything is solved now. Smile

2 5,532
 03-21-2012, 04:24 AM
#10
  • ben74
  • Administrator
  • Perth, Australia
User Info
Great news!

91 17,852
 03-22-2012, 07:20 PM
#11
  • Sargon
  • Member
  • St. Louis, Missouri
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Glad to hear it. Things like that are just dreadful to have happen to one.

1 189
 03-23-2012, 12:06 PM
#12
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That is excellent! Thank you for the reassuring update.

0 303
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