03-19-2012, 10:48 AM
#1
User Info
Please see the below psted e-mail we have from Site Lock indicating that their records showing our site as infected were wrong. We did have an issue weeks back however Site Lock has not removed the site from their list.

Most anti Virus software work off a list and do not live scan a site each time you pull it up on your browser. This we learned the hard way. We hope this clears it up for now and know that additional steps were taken on our end to prevent this again.

Quote:Dear Joseph,

I have done a manual scan on your site and confirmed that there isn't any issues at this time. Due to this, I have submitted your website as a clean site to the Stop Badware team. Generally this process can take up to 24 hours depending on the amount of work that the BadWare team has.

Thank you,
John Bastian
SiteLock.com
--
SiteLock Team

5 269
 03-19-2012, 11:31 AM
#2
  • Johnny
  • Emeritus
  • Wausau, Wisconsin, USA
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Joe,

This is good to know. Thanks for all your hard work in getting this resolved.

189 26,353
 03-19-2012, 01:03 PM
#3
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good to know. I've dealt with this stuff in the past and it is indeed a PITA to get it all cleared up.

40 5,829
 03-19-2012, 03:53 PM
#4
  • freddy
  • Banned
  • San Diego, California, U.S.A.
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That's great, Joe. Thanks for clearing this up.

2 5,000
 03-19-2012, 03:55 PM
#5
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I'm glad this was resolved well.

260 14,895
 03-19-2012, 05:50 PM
#6
  • Sully
  • Super Moderator
  • Cedar Park, Texas
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This is good to hear. It must have been very frustrating getting this cleared up.

14 2,601
 03-19-2012, 06:05 PM
#7
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Excellent!

1 2,827
 03-19-2012, 06:38 PM
#8
  • ridgerunner
  • Moderator Emeritus
  • Southern Appalachian Mountains
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Joe,

Thank you for the updated information. Glad to see this outcome.

34 1,760
 03-20-2012, 03:11 AM
#9
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Good news! I hope that everything is solved now. Smile

2 5,605
 03-21-2012, 04:24 AM
#10
  • ben74
  • Senior Member
  • Perth, Australia
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Great news!

101 18,026
 03-22-2012, 07:20 PM
#11
  • Sargon
  • Member
  • St. Louis, Missouri
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Glad to hear it. Things like that are just dreadful to have happen to one.

1 189
 03-23-2012, 12:06 PM
#12
User Info
That is excellent! Thank you for the reassuring update.

0 308
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